**Overview** The Sr. Site Lead is responsible for giving direction, motivation, and guidance to a team of cleaners. **Essential Functions:** + Conducts quality improvement inspections within assigned areas of responsibility. + Ensures quality and satisfaction levels are meeting and/or exceeding expectations. + Assures the highest quality of customer satisfaction. + Assists with Training and Development. + Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew. + Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures. + Leads and participates in a team to ensure the successful completion of assigned tasks. + Responsible for the running and leadership of the shift. + When the Supervisor is present, the lead worker may be responsible for directing smaller work groups. + Assists the Supervisor and Shift Manager in the direction and supervision of field employees. + While disciplinary authority is not given to this position, it is expected that the Site Lead will report performance issues to the Supervisor + Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc. + Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities. **Responsibilities:** + Provide leadership and direction to team members + Relay communication between team members, client, customers and management + Report performance issues to the Supervisor + Assist with the training of cleaning team + Coordinate work assignments + Assist with making daily and weekly work schedules + Oversee and perform cleaning operations in assigned building + Manage security of keys and access cards for the property + Report work orders for maintenance + Makes sure premises are secured at all times + Work with Manager to schedule jobs with Property Manager and cleaning crew to complete the work + Oversees quality of jobs and confirms completion with Manager + Provide training to all new hires assigned to the building + Check supplies, equipment, and chemicals weekly + Complete order forms completely and accurately + Coordinate equipment usage and inventories **Qualifications:** + 2+ yr of similar work experience + Customer service experience + Bilingual (English/Spanish) **Shift:** 3:30PM - 12:00AM (Monday - Friday _)_ **Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM) (https://www.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_Spanish\_v2\_9.5.24.pdf) Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. REQNUMBER: 110707 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.