Work Schedule

First Shift (Days)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

What will you do?

Perform on-site program replenishments and disbursements.Follow well defined procedures as outlined by Best Practices, SOP’s & work instructions.Independently makes decisions and uses available resources to meet customer requirements.Analyzes/maintains/reconciles various customer and Thermo Fisher reports to ensure customer and Thermo Fisher requirements are met.Demonstrates proficiency at capturing, presenting and explaining job or site specific performance metrics.Communicates with supervisor any customer issues or potential problems.Promotes personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.Listens to customer concerns, effectively diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround timesWorks effectively with a diverse cross-functional team.Embraces Practical Process Improvement (PPI) methodologiesPositively represent Thermo Fisher Scientific always throughout customer locations.Perform other tasks as needed.

How will you get here?

High School Diploma or equivalent from an accredited institution.

Knowledge, Skills, AbilitiesAble to read, write and speak EnglishDisplays a high level of confidentiality for both customer and FisherMust maintain Thermo Fisher Scientifics’ Four-I ValuesMust have one to three years of progressive proven experience

Non-Negotiable Hiring Criteria:Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site.Must deliver excellent customer service to include maintaining a professional appearance at all times.Possess the operating skills to use computers and learn to entry data in various systems as needed.Must possess the organizational skills to multi-task and meet customer needs.Must be proficient with a computer and the Microsoft Office suite of software.

Working Conditions:Works independently at an onsite customer location.Able to work overtime as required.

Apply today! http://jobs.thermofisher.com

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.