General Description: Responsible for supporting new system initiative efforts. Define systems capabilities (custom or purchased) to enable the business to grow. Performs project management activities for the approved systems initiative efforts.

Responsibilities:

·       Research problems and plan solutions. Recommend software and system changes. Coordinate development to meet business requirements.

·       Act as liaison between business users and the IT team.

·       Periodically review development backlog and priorities with the business and IT to align on items included in next release.

·       Interact with customers and transform user requests into business requirements and technical specifications.

·       Develop test plans and test cases. Manage and perform system testing and coordinate User Acceptance Testing (UAT).

·       Define “as is” and “to be” workflows and review with line of business leaders.

·       Subject matter expert (SME) in insurance and/or sales workflows and applications.

·       Work with business leaders and IT to implement projects and systems changes.

·       Manage system conversion activities including data mapping, data analysis, and system configuration.

·       Define and maintain systems analysis standards, deliverables, and processes.

·       Develop and maintain project plans, issues logs and tasks in a system of record.

·       Review project progress with project team including senior management.

·       Manage accountability of tasks for project members.

·       Write periodic project status reports for management.

·       Interface with vendors to ensure vendor compliance to contractual agreements, if needed.

    

Cyber Security Job Responsibilities:

Configure, develop, design, architect, implement, acquire, and operate systems in accordance with:USI Policies for the Information Security Program (PISP)USI Standards for the Information Security Program (SISP)Keep up to date with security updates and improvements to safeguard information system assets by identifying and solving potential and actual security problems.Protect systems against damage, changes, or illegal access by defining access privileges, control structures, and resources.Implement security improvements by assessing current situation; evaluating trends; anticipating requirements.Upgrade systems by implementing and maintaining security and technical controls.

Knowledge, Skills and Abilities:

·       5-7 years IT and/or systems experience. Bachelor’s degree or equivalent preferred.

·       Project management experience.

·       Experience in the Health Insurance Industry.

·       Experience with Health Insurance rating and quoting a plus.

·       Experience working with CRM systems, such as Microsoft Dynamics, Salesforce, or similar systems a plus.

·       Familiarity with SQL a plus.

·       Experience with data modeling a plus.

·       Team orientation and hands-on approach.

·       Experience with Agile or software development methodology a plus. 

       Able to manage multiple and rapidly changing, high visibility priorities and projects.