About the RoleGap Tech drives innovative retail, e-commerce and global enterprise technology for our headquarters operations and our five iconic brands across the world. We push boundaries. We challenge the status quo. Innovation sits at the core of everything we do. And we’re not here just to execute; we’re here to learn and grow. As individuals, we’re passionate, diverse, innovative and wickedly talented. As a team, we’re making amazing things happen in our offices, our stores and our communities. We are diversifying our talent globally and expanding our reach by opening a technology hub in Hyderabad, India. Growing over time, this center will become critical in enabling technology that powers Gap Inc. business globally.What You'll Do

Works collaboratively with technical and business team members to design, develop and maintain business solutions

Identifying risk and conducting mitigation action planning

Assist and lead troubleshooting high severity and high impacting production issues.

Supports multiple retail Distribution Centers in the use of their specific applications and MHE systems, for retail stores.

Maintain and document critical system parameters for the various WMS, WCS, WES, MHE systems.

Maintain and proposes system configuration changes for the WMS, WCS, WES, material handling systems.

Maintains and improves monitoring capabilities over our systems.

Reviewing the work of other developers and providing feedback

Ensures that quality is designed into the solution from requirements thru deployment.

Understands IT methods and applies them to complex problems/projects

Provides input on long-term requirements for the various logistic systems used within our fulfillment & distribution centers and supply chain systems.

Manages requirements throughout the Software Development Life Cycle. With an operational mindset. Ensures a Dev/ops model in all project deployments engagements.

Analyzes and Reviews business requirements and processes and transform them into technical requirements.

Analyze business requirements and technical platforms and design creative solutions that maximize business functionality and minimize IT complexity and development overhead. 

Research and analyze technical solutions in partnership with distribution and other vendors and internal IT teams.

Requires strength in articulating technical issues to diverse audiences, both internally and externally in technical and business terms; negotiating and influencing others to build consensus and collaborating with team members to reach solutions.

Who You Are

Overall 5+ years of experience in IT Sector.

Minimum of 3 years of experience in Warehouse Management Systems (WMS).

Troubleshoot cross-functional technical issues with internal and external applications

Review or Provide analysis and recommendations on overall system health

Participates in Testing Process, Defect Resolution, and software certification

Experience in Manhattan WMS is must.

SQL experience is must

Experience with MHE (Material Handling Equipment) is a plus

MQ experience is a plus

Any one programming or Scripting language(Java experience is a plus).

Supply chain experience is preferred

Good oral and written communication skills are essential

Exceptional trouble-shooting and problem-solving skills, with a focus towards root cause analysis and long-term resolution

Strong team player who works collaboratively with all members of the IT organization

Must be assertive self-starter with a “can do” attitude