Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:
 

Roles & Responsibilities:

Candidates must work at Melville office.IT OperationsDaily duties include but not limited to: Monitoring system schedules to ensure all processes are meeting deadlines for completionRespond to Network and system monitoring alerts .Oversee 3rd party vendorMaintenance vendors while performing work in the Data Center Participate in shift turnover process at the beginning and end of each shiftRecord daily turnover log for submission to Data Center ManagementResponsible for following process and procedures : Responsibility of documentation and turnover to next shiftResponsible to monitor email, alerting tools and response/report/escalate per SLAs12 hour Night shift rotation shift is requiredHoliday work Schedule is requiredVacation request notice in advance is requiredOn-call Coverage is requiredDriving is required.Team player as well as a self-starter with minimum direction

Required Skills (Technical Competency):

Microsoft Word and Excel competence requiredPhysical requirements - ability to lift up to 50 poundsExcellent verbal and written skillsExperience with system monitoring tools HP Openview preferred. Familiar with Unix (AIX and HP-UX), Windows 2008, VMWARE and AS400 operating systems.Ability to handle multiple issues with a professional attitudeDocument system issues accuratelyEscalate issues to appropriate support staff as per guidelines