**Anticipated salary range:** $56,200 - $80,400 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with myFlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/01/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Responsibilities_** Approximately 80% customer services duties and up to 20% assisting in warehouse as needed. Amount of time performing each task is subject to change based on business need. + Expedites orders by acting as a liaison in problem solving, research and problem/dispute resolution + Works with spreadsheets to track order information + Processes customer orders through Isotrac + Determines flights, transportation methods for delivery of product. Tracks of packages with couriers, charters, airlines + Prints and organizes paperwork (Helps manufacturing sort paperwork) + Generates labels (shipping, hazardous materials) for I-123, I-131 products + Determines quantities of I-123 activity to order based on customer demand + Orders I-123 and I-131 products/activity from suppliers. Orders direct input materials related to production of I-123 finished capsule product + Handles invoices/billing of independent pharmacies serviced directly by facility + Shipping support on Run 1, Holidays for select special locations + Responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution + Informs the Mgr., Operations when situations require follow-up actions + Assists in warehouse as needed with pack/pack, shipping, and labeling as needed + Works on projects of moderate scope and complexity. Performs other job duties as assigned + Responsible for cross-training in multiple areas of the warehouse and/or participates in projects as assigned by your manager. This will include material handling and packaging activities using warehouse equipment (examples: scanner, forklift etc), preparing shipping documents using FedEx and other software such as Microsoft Excel and Word, performing surveys and wipe testing to determine the TI (Transportation Index) for outbound product shipments (if Radiation Safety does not perform this testing), performing inventory transactions in corporate computer program SAP and following SOP’s. **_Qualifications_** + Bachelor’s degree or equivalent work experience preferred + Knowledge of Microsoft Word and Excel strongly preferred as this role will work with spreadsheets + Past customer service experience preferred + SAP experience strongly preferred + Material handling equipment experience (forklift) strongly preferred + Demonstrates basic material handling/packaging/warehouse equipment skills preferred + Experience in shipping cold-chain and hazardous/dangerous goods preferred + Demonstrated ability to be self-motivated and work in a team-oriented environment + The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. + While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk, and reach with hands and arms; stoop, kneel, crouch or crawl; and talk or hear. The employee must occasionally lift or move up to 50 pounds. **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy We support our veterans and will work with you during your military to civilian transition. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)