Company
Cox EnterprisesJob Family Group
Information TechnologyJob Profile
Sr Systems AdministratorManagement Level
Individual ContributorFlexible Work Option
Hybrid - Ability to work remotely part of the weekTravel %
NoWork Shift
DayCompensation
Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job Description
Job Description:
The Cox Enterprises Intelligent Automation (IA) & AI Solutions team is seeking a Sr. Systems Administrator to drive innovation and efficiency through intelligent automation. In this role, you’ll manage complex systems, leverage cutting-edge technologies, and collaborate with a talented team to support and enhance our Intelligent Automation platforms. Join us to make a meaningful impact in a dynamic, forward-thinking environment.
This is an Atlanta-based role and candidates must be willing to work in a hybrid work setting with a few days per week in the office.
Job Responsibilities:
Systems Administration & Infrastructure Support:
Provide end-to-end support for Enterprise Intelligent Automation platforms, ensuring optimal performance, reliability, and scalability.
Administer UiPath Orchestrator and manage user access, licenses, and permissions for UiPath, Celonis, and other Intelligent Automation owned platforms.
Handle automation credential management tasks including creation, access requests, and issue resolution.
Manage the full lifecycle of virtual machines, including creation, updates, patching, and decommissioning.
Troubleshoot and resolve infrastructure issues such as network, VM, access, and firewall challenges.
Monitor system performance, identify optimization opportunities, and implement capacity upgrades to support growth.
Collaborate with cross-functional technical teams to address and resolve infrastructure-related challenges.
Client Engagement & Analysis:
Engage with clients to gather specifications, system requirements, and expectations.
Evaluate and recommend commercially available hardware and software solutions to meet network, system, and user needs.
Security & Performance Management:
Maintain compliance with security policies and standards, including password management and access controls.
Conduct performance, stress, and load testing to ensure system reliability and optimize hardware and software configurations.
Training, Documentation, New Product Support & Change Management:
Develop and maintain detailed documentation of systems, configurations, and procedures to ensure accessibility for team members
Support new product initiatives including POC, installation, updates, and testing of tools such as tightVNC, SailPoint, Cyberark, etc.
Present system changes at the Bi-Weekly Change Board Meeting and ensure smooth implementation.
Disaster Recovery & Continuity Planning:
Develop, maintain, and regularly test disaster recovery plans to ensure platform resilience and business continuity.
General Support:
Provide run support, development assistance, and other ad-hoc support for Intelligent Automation teams as needed.
The ideal candidate will have the following competencies & skills:
Excellent interpersonal and customer service skills.
Excellent organizational and analytical skills.
Ability to work effectively under pressure, quickly shift priorities and adapt to changing environments.
Excellent problem solving and prioritization skills with strong attention to detail.
Proven ability to work independently and be resourceful in solving problems.
Proven ability to work well with all levels in the organization (both business & technical), with the ability to keep discussions at the appropriate level of abstraction.
Demonstrated communication capabilities with key stakeholders. Excellent oral and written communication.
Minimum Requirements
Bachelor’s degree in related field and 4+ years' experience; or a Master’s degree and 2+ years' experience; or Ph.D. and up to 1 year experience; or 8+ years' experience in lieu of degree.
4 years of Virtual Machine and infrastructure management, including working knowledge of VMware, network protocols, and cloud platforms.
Minimum 4 years experience troubleshooting and resolving infrastructure issues
Preferred Requirements
Understanding of SAFe Agile principles and practices.
Hands-on experience with UiPath or Celonis platforms.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.About Us
As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that’s driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.