Job Description

Location(s):

MIS Support Center, 4th floor, East Tower, Eurocenter Business Center, in front of Cenada, Heredia, 40104, CR

Line Of Business: Technology Services Group(TSG)

Job Category:

Engineering & Technology

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. 

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

5+ years’ experience managing production solutions in Azure/AWS/GCP.Strong knowledge of cloud services and their best practices; account/subscription management, compute, storage, databases, serverless, IAM etc.Strong knowledge of cloud networking concepts and services; virtual networks, network segmentation, VPN’s, load balancers, firewalls, DNS etc.Strong experience and understanding of Infrastructure-as-Code tools such as Terraform, Azure CLI and AWS CLI.Experience with network monitoring and troubleshooting tools, such as Azure Network Watcher, AWS VPC Flow Logs, or GCP Network Intelligence Center.Experience investigating complex issues and performing corrective actions. Highly impactful problem-solving skills, track record in providing recovery leadership.Experience working with ITSM systems such as ServiceNow or Jira.Experience with Linux and Windows operating systems.Experience with Git, Github, Azure DevOps or other version control systems.Experience and understanding of Infrastructure-as-Code tools such as Terraform.Experience with monitoring tools such as Nagios, Zenoss, LogicMonitor or similar.Client Focused & Solutions DrivenExceptional written and verbal communication skills.Desired - Exposure to container-based workloads advantageous.Desired - Industry Knowledge/Business Acumen

Education

Desired - Professional certification, eg AZ-104, SAA-03, Google ACE or similar.

Responsibilities

Independently manage/support and deploy cloud infrastructure solutions across Amazon AWS, Microsoft Azure, and Google GCP platforms.Implement best practices for cloud resource provisioning, configuration management, monitoring and security.Develop and maintain infrastructure as code (IaC) using tools such as Terraform toautomate deployment and configuration tasks.Leads service recovery from major incidents and facilitates mitigation within the SLO targets.Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance, including incident, change, problem, configuration and major incident processes.Work closely with the cybersecurity team to ensure applications and infrastructure meet key operational security metrics.Drive continuous improvement through the adoption of automation and orchestration.Identify opportunities to optimize cloud infrastructure performance, reliability, and cost.Give expert technical advice and solve complex problems.Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination.

About the team

The Technology Services Group (TSG) are seeking an experienced Systems Engineer to join our

global Cloud Operations team to manage, support and deploy cloud infrastructure solutions

across Microsoft Azure, Amazon AWS and Google GCP.

You will work closely with internal business partners, architects, network, cyber-security, finance

and other groups to understand project requirements and deliver scalable, reliable solutions.

This role offers an exciting opportunity to work on cutting-edge cloud technologies, drive

innovation, and shape the future of our cloud infrastructure to support the organization's

growth and success. If you are passionate about cloud computing, possess strong technical

acumen, and thrive in a collaborative environment, we encourage you to apply and join our team.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.