Arlington, VA, US
10 days ago
Sr. Account Manager, US FED CIV
AWS is seeking an experienced and self-starter Sr. Account Manager responsible for driving strategic engagements, adoption and growth of AWS services within our US Department of Health and Human Services territory. This role demands a deep understanding of HHS missions and challenges, enabling the delivery of innovative cloud solutions tailored to the Department's needs. The Sr. Account Manager will cultivate and maintain high-level relationships with key HHS stakeholders and industry partners, ensuring exceptional customer service and satisfaction. This position will leverage AWS's extensive suite of products and services to drive digital transformation and operational efficiency within HHS. Additionally, the Sr. Account Manager will collaborate with cross-functional AWS teams to align solutions with HHS's strategic objectives and compliance requirements.

Successful candidates will leverage the richness of the AWS cloud computing platform to drive the right technology solutions and enable the technology ecosystem supporting the various missions across HHS.

Your responsibilities will include engaging with key industry customers and strategic industry partners, attending and speaking at industry events, leading the process to help drive industry solutions that create significant new business opportunities for AWS. You will work closely with AWS Solutions Architects, service teams and senior engineers at both the top software vendors and partners to develop and promote cloud based solutions.

Candidates must have great communication and technical skills, with the ability to interact with AWS customers at any level, from executive, to clinician, to developer. The candidate should have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.

Key job responsibilities

• Serve as a key member of the AWS FedHealth team to drive overall AWS market and service enablement strategies.
• Define and execute on a strategic market development plan and ensure it's in line with the AWS strategic direction, in partnership with key internal stakeholders (e.g. service teams, marketing, partner team, legal, support, etc.).
• Define and size segments, identify and engage key customers, and identify and engage key partners including ISVs and system integrators.
• Support healthy pipeline creation by engaging with key prospects and partners.
• Understand the technical requirements of our customers and work closely with the internal development teams to guide the direction of our product offerings.
• Present business reviews to the senior management team regarding progress and roadblocks to expanding our reach in the industry.
• Handle a high volume of engagements and interactions in the fast pace of the cloud computing market.
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