Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Sr. Analyst, People Analytics

The Sr. Analyst, People Analytics will be a member of the Global People Operations and Insights team which provides data, analytics, operational and strategic decision support across multiple business units in regions across Mastercard.
This individual will bring experience in analytics, project management and agile methodologies experience to enable data-driven decisions about talent at Mastercard. Competitive candidates will be detail-oriented, execution-focused, and accomplished with identifying opportunities to introduce consistency & scale to analytical outputs within a matrixed organization.

Role
•\tPartners closely with Senior Data Analysts within the broader People Operations and Insights team to identify opportunities to create scalable reporting solutions & visualizations.
•\tDevelop Tableau/PowerBI dashboards and reports that adhere to the visualization best practices and communicate a story.
•\tParticipate in drafting documents and presentations for communicating innovations, ideas, or discoveries.
•\tContribute to strengthening motivated, innovative, and productive team that creates next generation analytics for Mastercard.
•\tGenerate and implement ideas to continuously improve analytics and reporting services delivery.
•\tSees beyond requestors’ asks to understand the root query or challenge for which data are being requested.
•\tValidates and enforces people data integrity in collaboration with Data management & HR Systems teams.
•\tOwns project management responsibility an seek guidance from senior members to help manage book of work with Technology team at Mastercard.
•\tDemonstrates exceptional judgment and discretion when dealing with highly sensitive people data.
•\tBrings agile methodologies experience (Preferably Jira)
All About You
Essential
•\tExperience in working with organizational/workforce data.
•\tAbility to collaborate with peers and cross functional teams, working across multiple time zones.
•\tFlexible and responsive, with ability to adapt to rapid change in direction or business priority.
•\tOpenness to feedback and strong self-awareness
•\tExcellent verbal and written communication skills
•\tAbility to work within the confines of data governance and privacy standards.
•\tIntellectual curiosity and enthusiasm to apply data to discover and solve business challenges and questions.
•\tProblem solving mentality, resourcefulness, and creativity in identifying solutions.
•\tStrong interpersonal skills, ability to build professional relationship, influence and negotiate.
•\tProficiency in Alteryx and Tableau/PowerBI
•\tProficiency in data preparation/ETL.
•\tKnowledge of a programming language like R or Python.
•\tStrong knowledge of SQL, ability to write, execute and optimize performance of complex queries.
•\tExpertise with information delivery and knowledge of data visualization techniques for preparing data discovery, operational and executive dashboards.
•\tExperience developing complex reporting and analytics applications.
•\tAbility to communicate complex quantitative analysis in a clear, precise, and actionable manner with both technical and non-technical customers.

Desirable
•\tExperience working in Data modelling tools.
•\tExperience with optimization models is a plus.
•\tExperience working in Cloud Platforms.
•\tExperience with Big Data technologies is a plus.
•\tKnowledge of advanced statistical techniques/machine learning algorithms and their application to real-world data
Education
•\tBachelor's degree in engineering, Analytics, Computer Science, Business, Psychology, Management, or a related discipline

#AI3

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.