**Description** **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative` global SaaS platform, built on the promise of access and unforgettable experiences. Resy's SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table. **ABOUT THE ROLE** : The American Express Global Dining Team, inclusive of Resy, is responsible for reimagining hospitality and redefining the way restaurants and diners connect through a single network. This includes defining and delivering a differentiated consumer and restaurant-led approach to dining benefits around the world and evolving this strategy to maintain a leadership position for American Express. The Card Member Marketing & Programming team, within the Resy Marketing organization, is responsible for setting the enterprise-wide loyalty vision which encompasses premium benefits as well as network value for American Express Card Members. We use our partnerships, marketing assets and tech capabilities to create a market-leading approach to loyalty that supports our Card Member’s passion for dining and supplies a demand network to our restaurant partners. This role will be responsible for supporting the go-to-market strategy and oversight of new Card Member dining benefits and membership experiences on behalf of Resy. This highly visible role with the opportunity to work across key team members including: Resy product, data, marketing, operational excellence and benefit management teams, as well as be the point of contact with Amex stakeholders and external partners, to ensure projects are delivered against timelines. The ideal candidate is a highly motivated, creative individual with a positive, can-do attitude and adaptability to change. **WHAT YOU'LL DO:** + Support the development and delivery of new dining benefits for card members + Project management for new dining experience go-to-market logistics, coordinating across supporting teams and partners + Manage timelines, budget and business unit and compliance approvals + Partner with Resy product team to enable proper delivery of benefits + Partner with marketing teams to promote experiences to drive awareness and fulfillment + Own reporting processes – manage key performance indicators, track and socialize results **WHO YOU ARE:** + 3-4 years of marketing and experiential programming experience, ideally in hospitality + Creative and customer-centric, with a passion for dining and innovation + Detail-oriented, ensuring flawless execution of projects + Self-motivated and able to work independently in dynamic environments + Strong problem-solver with a proactive mentality + Excellent verbal and written communication skills + Skilled in building relationships and influencing stakeholders **Qualifications** Salary Range: $55,000.00 to $105,000.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. **Job:** Product **Primary Location:** US-New York-New York **Schedule** Full-time **Req ID:** 25005349