GENERAL SUMMARY: Under the direction of the Supervisor and the operational direction of the Health and Business IT Training & Support Division of Information Technology, the Sr. Training Specialist is responsible to conduct successful training activities for the Henry Ford Health System. This includes but is not limited to Microsoft Office Suit and SharePoint. Works with senior leadership, physicians, clinical and administrative staff to integrate these applications into the workflow of the various clinics and business departments. PRINCIPAL DUTIES AND RESPONSIBILITIES: + Training:After successfully completing an inter-departmental training assessment review, conducts in-seat classroom training sessions as well as webinars for the above-mentioned applications. Must be proficient in instructing Levels I & II of the core business portfolio applications. Most classes are conducted at One Ford Place; however, travel to any of the HFHS locations to conduct training may be required. Participates in site or department staff meetings as needed for short training sessions. + Curriculum:Reviews and tests lesson plans, FAQs, creates webinar content and tip sheets in final form for the above-mentioned applications as needed. Frequently creates special lesson plans to accommodate senior leadership needs and schedules. + Support:Acts as a support resource for ongoing clinical and business systems issues and questions for users as well as information technology personnel. Provides on-call support during traditional hours and may participate in on-call activities during non-traditional hours. + Takes part in and may lead formal presentations to internal and external audiences as needed. + Performs other related duties as assigned or requested. + Maintains professional growth and development through seminars, professional organizations and workshops as appropriate and/or necessary. EDUCATION/EXPERIENCE REQUIRED: + High School Diploma or equivalent required. + Bachelor’s Degree preferred or Associate’s Degree/equivalent from a two-year college or technical school. + 1 year experience training Microsoft Office in a corporate setting or hospital; must be highly computer literate. Additional Information + Organization: Corporate Services + Department: Ascension Collaborations Solut + Shift: Day Job + Union Code: Not Applicable Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers . Benefits The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.