**Career Area:** Technology, Digital and Data **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. _The Cat® Digital group is the digital and technology arm of Caterpillar Inc., responsible for bringing world class capabilities to our products and services. With over 1.5 million connected assets worldwide, we're focused on using data, technology, advanced analytics, and AI capabilities to help our customers build a better world._ **Job Summary:** Do you thrive in an environment where collaboration is at the heart of it all? Are you an expert in understanding how data should be used and managed within organizations? Do you want to become a part of the team that manages customer and equipment data within Caterpillar, supporting services growth goals? The Caterpillar Senior Business Process Specialist understands data from a business perspective and the structure required to maintain it. This role ensures Caterpillar business partners, applications, and dealers have a complete understanding of some of our critical datasets: customer & equipment data. The Senior Business Process Specialist is responsible to initiate, develop, and facilitate data management for Customer Asset so Caterpillar applications, processes and other master datasets can effectively connect. This position advises sources and consumers of the data, ensure the high-quality data is governed and managed to meet marketing, legal, information security, data privacy and document retention guidelines. **What You Will Do:** + Serve as a subject matter expert on customer asset data by supporting and maintaining Customer Asset and Customer Master datasets + Provide guidance and solutions to maintain data quality, cleansing and accurate reporting + Complete requests for new, change, or removal of data and collaborate with the technical teams to complete them + Ensure the implementation of APIs, recommendations and data changes applicable to customer asset are compliant with existing standards and process; work closely with dealers and internal partners verify data and functionality **What You Will Have:** + **Planning:** **Tactical, Strategic:** Working knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan. + **Products and Services:** Working knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations. + **Analytical Thinking:** Extensive knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. + **Application Delivery Process:** Working knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications. + **System and Technology Integration:** Extensive knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms. **Considerations for Top Candidates:** + Extensive experience in data management or governance (typically 5 + years) + Previous experience with Azure DevOps, Snowflake and Microsoft Excel + Strong organization and analytical skills + Ability to work effectively in a complex, rapidly changing, and culturally diverse environment. + Strong process management skills to understand incoming data feeds and requests while also understanding the use/impact in user applications + Effectively communicate with stakeholders and dealers on data updates + Ability to prioritize multiple complex objectives to achieve business outcomes **What You Will Get:** Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us. **Additional Details** + Position may be located in Peoria, Dallas, or Chicago with a flexible hybrid work environment + Minimal travel required (less than 25% of working time) **If selected, you’ll have:** + A rewarding career + Great benefits + A chance to collaborate with amazingly talented colleagues **About Caterpillar** Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. **Summary Pay Range:** $110,520.00 - $165,840.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Annual incentive bonus plan* Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.) 401k savings plan Health savings account (HSA) Flexible spending accounts (FSAs) Disability benefits Life Insurance Parental leave Healthy Lifestyle Programs Employee Assistance Programs Voluntary Benefits and Employee Discounts Tuition Reimbursement Career Development _*Subject to annual eligibility and incentive plan guidelines_ . Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. **Posting Dates:** February 11, 2025 - February 23, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .