Baltimore, Maryland, USA
8 days ago
Sr. Care & Wellbeing Specialist

The University of Maryland, Baltimore, School of Nursing is currently recruiting for a Senior Care Wellbeing Specialist (Senior Academic Success Specialist), to support the Office of Student and Academic Services (OSAS). This position will provide non-clinical outreach, triage, and follow-up with undergraduate and graduate students of concern who are experiencing significant difficulties with personal circumstances, mental or physical health, family situations, or finances. This position will accomplish responsibilities by applying specialized and theoretical knowledge, principles, and concepts of a professional discipline normally acquired through advanced education or specialized training. Resolves issues and significant matters on behalf of management by utilizing independent judgment, discretion, creativity, and analytical thinking. Contributes to development and evaluation of goals and objectives. Creates solutions to ensure legal and policy compliance.

The University of Maryland, Baltimore (UMB) is driven by our eight core values, philosophy, and daily business and education practices. UMB offers acomprehensive benefits packagethat prioritizes wellness, work/life balance, and professional development. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous leave package that includes over 4 weeks of vacation accrued each year, paid holidays, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

PRIMARY DUTIES

Provide non-clinical outreach, triage, and follow-up with undergraduate and graduate students of concern who are experiencing significant difficulties with personal circumstances, mental or physical health, family situations, or finances.Develop individual student success plans, meeting regularly with students. Implement interventions supporting wellness and self-advocacy to mitigate negative impact on academics and enrollment. Monitor and document progress of students on caseload.Serve as a resource for students seeking assistance with academic issues and referrals to support services such as the Student Counseling Center, Educational Support and Disability Services, student emergency fund, and other campus and community resources.Maintain partnerships with campus departments, tutoring services, and external organizations to improve academic support. Assist students with interpretation and navigation of school and university policies and procedures, including potential leave of absences, withdrawals, incomplete grades, and return to enrollment after time away.Assist with training faculty and staff on support and referral of students in distress. Create and deliver presentations to students through classes, workshops, and student organization meetings.Support school and campus wellness programs through the UMSON Wellness Committee, student organizations, URec Fit and Wellness, the Counseling Center, and new initiatives. Maintain ongoing records management, information management, and record security and confidentiality. Provide updates on students as needed to faculty and staff advisors, program, and school administration, and UMB Student Affairs. Advocate for data-informed changes to policies, systems, and resources.Share emergency call rotation with student services leadership. May require flexibility in occasional evening or weekend hours.Perform other duties as assigned.

Education: Bachelor’s degree in psychology, education, social work, counseling, higher education, or related field. Master’s degree preferred.

Experience: Four (4) years of experience in academic support, student affairs, counseling or a related field.

Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.

May require occasional evening or weekend hours.

Clery Act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.

KNOWLEDGE, SKILLS, ABILITIES

Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

HIRING RANGE: $59,000 - $65,000, commensurate with education and experience.

UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Talent Recruitment department at HRJobs@umaryland.edu.

If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator.For more information, follow this link UMB Notice of Non-Discrimination

Education: Bachelor’s degree in psychology, education, social work, counseling, higher education, or related field. Master’s degree preferred.

Experience: Four (4) years of experience in academic support, student affairs, counseling or a related field.

Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.

May require occasional evening or weekend hours.

Clery Act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements.

KNOWLEDGE, SKILLS, ABILITIES

Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

HIRING RANGE: $59,000 - $65,000, commensurate with education and experience.

UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Talent Recruitment department at HRJobs@umaryland.edu.

If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator.For more information, follow this link UMB Notice of Non-Discrimination

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