JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Pay: $114000 - $163000 / year + 10% annual target bonus

Location: San Jose, CA; hybrid position (able to be on-site for meeting of varying frequency)

As a Change Manager at you will play a crucial role in leading and driving successful organizational change initiatives. You will be responsible for overseeing the development and execution of Change Management (CM) - Engagement - Communication Plans that support project-specific client engagement strategies. Working closely with the change management team and cross-functional stakeholders, you will provide strategic guidance and ensure effective change implementation by considering the unique needs and challenges faced by employees during change. This role will focus on local projects, including office consolidations, closures, and campus consolidations across various locations. Additionally, you will leverage your expertise to enhance our Workplace Change Management Program and Toolkit, aiming to foster the successful adoption of new ways of working in a hybrid world.

Responsibilities:

Lead the development and execution of Change Management (CM) - Engagement - Communication Plans, aligning them with project-specific client engagement strategies and considering their impact on employees and business outcomes.Provide strategic guidance and oversight to cross-functional teams in creating and implementing comprehensive CM-Engagement-Communication Plans for various change initiatives, such as campus consolidations, office closures, relocations, and other organizational projects.Drive the development of impactful change communication materials, including emails, presentations, intranet postings, videos, and other mediums, ensuring they resonate with employees and address their concerns.Ensure consistent and timely communication throughout the change journey, delivering clear and compelling messages that align with organizational objectives and values.Utilize a wide range of communication channels, such as email, webinars, town halls, SharePoint sites, and collaboration platforms, to effectively deliver change communication to stakeholders.Monitor and measure the effectiveness of change communication using feedback mechanisms, analytics, and key performance indicators to identify areas for improvement and make data-driven adjustments to communication strategies.Collaborate with the change management team to assess risks, analyze stakeholders' expectations, and tailor communication approaches to facilitate change adoption.Lead Change Management Communication workshops to equip leaders and employees with the skills and knowledge to effectively communicate change within their teams.Contribute to the continuous improvement of our Workplace Change Management Program and Toolkit by staying up-to-date with industry best practices and incorporating new techniques and approaches.Foster strong relationships with senior stakeholders, providing influential leadership and ensuring alignment between communication strategies and change objectives.Possess a BA/BS degree in Communications, Business Administration, Organizational Psychology, or a related field.

Qualifications:

6+ years of experience in change management, including at least 3 years in a senior role overseeing change initiatives and communication efforts.Experience in workplace resources, occupancy planning, organizational development highly preferredDemonstrated expertise in driving successful change management through the development and execution of CM-Engagement-Communication Plans within complex corporate environments.Proven track record of creating and delivering impactful change communication materials, including presentations to executive stakeholders and employee groups.Excellent communication and writing skills, with the ability to craft clear, concise, and compelling change messages for different mediums and audiences.Extensive experience with various communication channels and technologies, including email marketing platforms, intranet systems, collaboration tools, and multimedia production.Strong analytical and problem-solving skills, proficient in analyzing feedback and metrics to evaluate the effectiveness of communication strategies and make data-driven improvements.Exceptional project management abilities, with the capacity to effectively prioritize tasks, meet deadlines, and manage multiple initiatives simultaneously.Strong interpersonal skills, with the ability to build relationships, influence senior stakeholders, and collaborate effectively in a team-driven environment.In-depth knowledge of change management methodologies, such as Prosci, and relevant certifications are highly beneficial.Ability to thrive in a fast-paced, dynamic environment, adapt to changing priorities, and navigate ambiguity.

Join our dynamic team at JLL as a Senior Change Manager and contribute to driving successful change initiatives by providing strategic guidance and leading the development of effective change communication plans. If you are a seasoned change management professional with a track record of delivering impactful change, we invite you to apply. Please submit your resume highlighting your relevant experience and showcasing your contributions to successful change transformation initiatives.

Estimated total compensation for this position:

114,000.00 – 163,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Durham, NC, San Jose, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.