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The University of Miami/UHealth Department of Physical Therapy is currently seeking a temporary Sr. Clinic Assistant to work in Coral Gables, FL. The Senior Clinic Assistant works directly with patients and various healthcare facilities to obtain patient information for medical records in preparation for first clinic visits. The incumbent also assists with patient care, such as nursing activities and laboratory collections.

CORE JOB FUNCTIONS                                                                                                          

Explains HIPPA to patients and obtains signatures.

Submits signed consents to healthcare centers to initiate retrieval of medical records, x-rays, and other pertinent reports.

Tracks pending records to ensure delivery prior to clinic visits.

Communicates to the appropriate nurse coordinator if difficult or unable to obtain pertinent records.

Travels within the facility and campus to retrieve records, films, or CDs.

May collect and prepare specimens.

Maintains accurate clinical records per hospital policy while preserving confidentiality of patient information.

Assembles, completes, and processes patients’ charts.

Assists with ordering, receiving, distributing, sorting, and storing supplies.

Reports suspicious or unusual incidents to appropriate supervisory personnel.

Assists with clerical duties, to include receiving phone calls, sending faxes and emails, and scanning and copying documents.

Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                         

Education:

High school diploma or equivalent

Experience:

Minimum 3 years of relevant experience

Any relevant education, certifications and/or work experience may be considered.

DEPARTMENT ADDENDUM

Department Specific Functions

Monitoring the newly implemented UChart scheduling system (Cadence) for the satellite clinics in conjunction with department referral work-queue to assure timely processing of referrals across all satellites.

Perform data entry into research data base for outcomes measurements linked to quality initiatives.

Assist in recruiting appropriate subjects for clinical research activities.

Assist in coordinating volunteer placements across the physical therapy satellites.

Provide relief coverage at various satellites in the event of support staff shortage.

Assist registrars with patient insurance verification, authorization, and re-authorization.

Establish, maintain, and periodically update a training manual for clinic assistants and front desk personnel that will serve as a printed resource for new staff.

Serve as a trainer for departmental orientation for new incoming staff.

Serve as a point person to keep satellite staff up to date with Joint Commission standards and compliance issues.

Assist in coordinating specialty events related to academic department’s community service opportunities. 

Recruit volunteers as needed.

Perform all other essential duties of a clinic assistant

Department Specific Qualifications                                                                                     

Education:

High school diploma or equivalent , some college in a related field is preferred.

Good verbal and written communication skills.

Good interpersonal skills to interact with patients.

Bilingual English & Spanish preferred

Knowledge, Skills and Attitudes:

Skill in completing assignments accurately and with attention to detail.

Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

Ability to process and handle confidential information with discretion.

Ability to work evenings, nights, and weekends as necessary.

Commitment to the University’s core values.

Ability to work independently and/or in a collaborative environment.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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