Are you ready to shape the future of creative marketing at a global scale? XCM is seeking a ready-to-dive-in and dynamic individual to help roll-out, manage and scale the Global Studio, a cutting-edge initiative designed to revolutionize how we deliver creative solutions at scale across our organization.
The Sr. Creative Marketing & Ops Lead will be the first hire on the team and will serve as the central hub, coordinating cross-functional workflows, managing agency partner collaboration, and implementing process improvements to maximize studio efficiency. You will be responsible for overseeing the day-to-day operations of the XCM Global Studio, driving the successful delivery of social and digital creative assets for XCM and other Amazon marketing teams. In this role, you'll be the cornerstone of our new creative powerhouse, and the conduit between XCM, partner agency and other marketing orgs across Amazon. This is not just a job – it's an opportunity to build something extraordinary from the ground up.
Your work will directly impact how Global Studio creates and delivers creatives for XCM and other marketing teams on a global scale. You'll have the unique opportunity to shape the future of our creative output and leave an indelible mark on our organization. This role offers:
• The excitement of building something new and revolutionary
• Exposure to cutting-edge marketing technologies and practices making marketing orgs future-ready
• Collaboration with some of the brightest minds in the industry
• Global collaboration opportunities to connect with our diverse teams
• Professional development and growth opportunities
If you're ready to take on a role that combines creativity, strategy, and global impact, we want to hear from you


Key job responsibilities
• Key Collaborator: Manage the intake, briefing, and project management processes for all creative requests. Serve as the primary point of contact between internal XCM stakeholders, the FTE creative team, and the agency partners. Facilitate cross-functional collaboration to align on creative requirements, timelines, and quality standards
• Process Pioneer: Develop and maintain standard operating procedures, playbooks, and training materials for studio workflows. Analyze performance data and recommend process improvements to increase efficiency and quality.
• Performance Monitor: Monitor project status, communicate progress/challenges to stakeholders and resolve roadblocks. Provide regular reporting on studio metrics and KPIs to leadership
• Support the implementation of new technologies (e.g. project management tools, DAM systems) to digitize and automate studio operations