A Day in the Life:

A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership. 

What You’ll Do:

The role primarily consists of analyses of large data sets and business trends to provide insights. Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats. Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights. Service cross-functional peers and leaders with timely and impactful analyses As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively. Seek and explore new opportunities that will drive meaningful impact. Develop new measurement and KPIs to effectively quantify business impact and/or success. Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points. Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.