Bridgewater, NJ, 08807, USA
1 day ago
Sr. Customer Service Representative
Description Seeking a detail-oriented Senior Customer Service Representative with strong communication skills, ERP experience, and a customer-first mindset to thrive in our fast-paced team environment. + Process and manage customer orders via online portals and SAP/ERP systems. + Track order status, delivery timelines, and resolve discrepancies. + Communicate professionally with customers, providing updates and resolving inquiries. + Partner with the supply chain team to ensure timely order fulfillment. + Maintain inventory compliance and resolve system discrepancies. + Work collaboratively with cross-functional teams in a fast-paced environment. + Ensure accurate data entry and record-keeping in multiple systems. + Provide feedback to improve order management processes. Requirements + 5 years of customer service experience, preferably in portal ordering and ERP systems. + Proficiency in SAP/ERP and Microsoft Office Suite. + Strong communication, professional speaking, and interpersonal skills. + Excellent organizational, follow-up, and problem-solving abilities. + Ability to multitask and work efficiently under pressure. + High attention to detail and customer-focused mindset. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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