General Information Req # WD00077010 Career area: Information Technology Country/Region: Malaysia State: Selangor City: Petaling Jaya Date: Thursday, January 9, 2025 Working time: Full-time Additional Locations:  * Malaysia - Selangor - Petaling Jaya Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

Position Description:    

Self-motivated individual who is responsible for technical support for the Lenovo Global eCommerce applications/tools. Work with broad cross functional teams like Web Architecture, Product Owner and Software Development to understand business direction and requirements and assist in operational solutions to address those needs. Need to show a proven ability to operate and support web-based solutions. Candidate needs to be self-driven, able to work independently and very passionate with IT technology advancements.

Reporting to the Operations Manager, you will take full ownership of the IT operations functional aspects. We are looking for an experienced and enthusiastic Site Engineer who has the following qualities and responsibilities:

Perform technical support tasks including stakeholder communication, incident/problem management, resolution, and escalation as appropriate.Manage operation day-to-day technical issues.Troubleshooting, root causing, perform web platform administration activities ensuring issues are resolved in timely fashion within agreed SLA.Perform site performance monitoring to determine system performance bottlenecks and Root Cause Analysis.Proactive learner with the ability to research and quickly utilize new technologies.Work with other cross-functional and enterprise-wide organizations to develop system and process enhancements.

Skills/Tools requirements:

OS – Linux, UnixData Sources – MySQL, Mongo, Redis, SOLR.Source Control – GITTest and Build systems – JenkinsWeb Servers - Apache, Tomcat,Micro Services architectureContainerization tools - Docker, Kubernetes.Logging – ELK / Splunk.Monitoring tools – Dynatrace, Splunk APMNetwork – F5, Firewall, Load Balancing, Reverse Proxy, DNS, DMZ, etc.Security – SSL, Web security scans, Checksum, etc.Cloud technologies – AWS, AzureCDN – AkamaiTicketing tools – Jira, RemedyWeb Content Management Systems – Hybris, Drupal, Adobe CMSWeb based UI development – Java Script, HTML, CSS, Node.js

Position Requirements:

Bachelor of Computer Science / Information Technology from a reputable university/college with a minimum 5 years of working experience in IT application development and support.Passionate with Technical IT work and adopting new technologies.Experience in managing Linux based infrastructure.Hands-on experience at least in one scripting language.Hands-on experience with databases including MySQL, Mongo, SOLR, Redis.Knowledge of Java/JVM based languages.Knowledge and experience of working in an Agile/Scrum environment.Critical thinker and problem-solving skills.Good teamwork.Good time-management skills.Good interpersonal and communication skills.Full-time position.

#BASD Additional Locations:  * Malaysia - Selangor - Petaling Jaya * Malaysia * Malaysia - Selangor * Malaysia - Selangor - Petaling Jaya