Nashville, TN, USA
29 days ago
Sr. Director, Facilities Management

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What is your day to day?  

Provide excellent customer service and serve as client’s trusted advisor for FM services; develop, foster and maintain positive relationships with client and key supplier partnersMaintain master level knowledge of client contract terms to ensure desired service levels and outcomesManage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and scope of work; responsible for managing team of Regional FM, Operations, and Engineering leadersProvide overall facility services in accordance with account’s key performance indicators and other defined performance measures; ensure all deliverables are met or exceeded (responsiveness, service quality, cost)Implement and maintain standard processes and procedures including application of policies and programs, coordination of informationContribute as an active member of the JLL account leadership team to include participation in client presentations, strategic growth opportunities; develop and implement strategies for operational excellence and lead new business transitionsDrive change leadership initiatives; continuously identify innovative opportunities and best practices for the team/client to implementMaintain clear understanding of financial performance by complex and region and develop/lead initiatives to ensure budget KPI results are met or exceeded, including delivering contractual savings targets; prepare and manage operating budgets with the clients’ goals and objectives addressed, track/explain variances Responsible for overall team and performance management, staff development/training programs and employee engagement.  Build a diverse, high performing, inclusive team.  Execute staff succession and growth plans.

Desired experience and technical skills  

Required

8 + Years of relevant Integrated facilities management experienceStrong leadership and relationship building skills; 5+ years experience leading leadersStrong interpersonal skills and problem-solving abilityExcellent verbal/written communication, organization, and presentation skillsProven record of providing excellent internal and external customer serviceKnowledge of standard business and accounting practicesKnowledge of MS Office and related applications (Excel, Word, PowerPoint, SharePoint, Teams) and ability to analyze data, collaborate onlineKnowledge of CMMS applications

Preferred

Experience with Corrigo

Location:

On-site –Nashville, TN

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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