CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose

The Sr. Director, US Operations will have overall responsibility for all activities in the plant network, including all sort, repair, heat  treat in the network, and those same activities with respect to CHEP pallets handled within CHEP facilities. This role will also have responsibility over transportation activities, implementation of all network optimization and standardization activities, human resources, compliance, and other activities in the plant network.  While ultimately responsible for all operational best practices, standardization, and related metrics, this role will also have responsibility of the outcome of Logistics processes and day to day execution to assure fulfilment. In addition, a critical link to the customer and will be responsible for working cross-functionally with the Zero Harm, Commercial, Transportation, Planning and Quality functions to drive continuous improvement strategies across the US network. Responsible for total spend of > USD $XXX million and over 42 million C-Gen (pallets).

Location: Atlanta, GA preferred, will consider other location in Southeast US;

Travel 50%, must be located near a major airport

Scope

Annual Budget: > $XXX million USD

Number of US Locations/States: 30 in 5 states

Number of Reports

Number of Staff (direct & indirect*): Total (FTE): 200+

Direct Reports: Number of Staff (direct): 6

Major/Key Accountabilities

Lead and foster a culture of Zero Harm

Responsible for design and development of strategic supply chain initiatives and strategic workforce planning within their assigned territory

Responsible for more than 70 operational nodes including all CHEP run and 3rd Party facilities, transportation, and operational activities at assigned Service Centers and TPM locations

Maintain and exceed targeted goals with regards to P & L responsibility for all CHEP run, TPM and 3rd Party operations

Effectively develop 3rd party relationships with continuous focus on reducing costs through cooperative initiatives and amicable negotiations

Lead and drive cost control initiatives and process control

Continually review operations activities, including local transportation activities to maintain compliance with all Federal, State and local laws (OSHA, DOL, DOJ, EPA, FD)

Drive Safety improvements (Zero Harm) across the Plant Network

Ensure the consistent execution of all SOPs throughout Operations and ensure supply chain coordination within the Commercial Organization, CHEP USA, Global Quality, Zero Harm, Procurement, Engineering, Strategic Network Planning, and Logistics

Develop a balanced approach to maximize best operational practices and cost efficiencies across the network while maintaining critical quality and raw material utilization standards necessary to maintain customer satisfaction and profitability

Drive network optimization and material flow within their assigned geography

Lead standardization strategy in the business

Drive compliance through teamwork for all Standard Operating Procedures

Lean, Six Sigma, Value Stream Mapping opportunities to effectively eliminate waste and drive operational cost to defined targets

Provide visionary leadership to Operations, Territory, Plant Managers and other functional leads

Responsible for the development and implementation of effective plant based employee retention strategies to increase productivity and exceed production targets

Provide leadership and development to all staff, direct and indirect reports, to effectively attract, train, evaluate, motivate, delegate talent to drive increased engagement and team performance

Develop internal team to maximize KPI results and build a solid succession plan for all People Manager positions

Measures

Contribute to the overall achievement of:

Achievement of Production Targets

Profit margin improvement

Exceeding Plant KPIs

Budget targets

Plant, Office and Field Based Employee Turnover Reduction

Employee Engagement Scores

Customer satisfaction/NPS

Authority/ Decision Making

Purchasing decisions

Hiring, exit, performance management and labor decision making from Director level and below

OPEX and CAPEX approval authority

Asset acquisition

Customer complaints

Ability to work autonomously

Working in a heavily matrixed environment

Approval authorization of $250,000

Key contacts

Internal:

Executive Level contacts within:

Zero Harm

Logistics

Human Resources

Quality, Procurement, Engineering

Strategic Network Planning

Legal, Finance, Commercial Leads

External:

3rd Party Suppliers

Government Agencies

Vendors

Logistics Providers

Industry Associations

3rd Party Warehousing

Qualifications

Essential Qualifications:

Bachelor of Science Degree in Engineering/Operations/Supply Chain or related field

Strong customer focus orientation

Strong organization, problem solving, team motivation and leadership skills

Demonstrated ability to work cross-functionally for sustained success

Detailed understanding of Supply Chain practices and metrics

Desirable Qualifications:

MBA or equivalent job experience

LEAN/ Six Sigma Black Belt

Experience

12-15+ years’ experience in operational/supply chain related leadership roles

Minimum of 8-10 years of people management, to include multi-level managers and in labor intensive operations

Large scale budget management

Demonstrated history of ever-increasing responsibility and success in rapidly changing environments

Demonstrated ability to drive results through teamwork and cross-functional collaboration

Proven track record in developing and maintaining supplier and customer relationships

Demonstrated ability to develop and manage operational budgets and production targets

Demonstrated ability to leverage continuous improvement methodologies (LEAN, Six Sigma, etc.) to drive operational efficiency

Skills and Knowledge

Strong financial management and analytical skills

Excellent communication and presentation skills

Ability to work effectively on a national basis both horizontally and vertically

Extensive knowledge of the PMS business environment, supply chain and its customers

50% or more travel required

Languages

Essential: English

Desirable: Spanish

#MON

Preferred Education

Bachelors - Supply Chain Management

Preferred Level of Work Experience

More than 10 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.