**Senior Director, Pharmacy Practice Position Summary:** The Senior Director, Pharmacy Practice is responsible for leading and optimizing pharmacy operations, ensuring regulatory compliance, enhancing workflow systems, and driving pharmacy performance metrics. This role will oversee pharmacy standard operating procedures (SOPs), compliance readiness, and business continuity best practices while also spearheading environmental health & safety (EHS) initiatives across the organization. Additionally, this position will provide strategic oversight of system workflows, centralized call center services, clinical patient management, and pharmacy training programs to support pharmacy excellence. This leader will manage a team of Directors, Operations Managers, Business Process Analysts, EHS professionals, and pharmacy training and call center teams, fostering a culture of innovation, efficiency, and compliance within the pharmacy organization. **Key Responsibilities:** **Pharmacy Performance, Management, and Readiness** + Develop, implement, and maintain Pharmacy SOPs to ensure operational efficiency and regulatory compliance. + Act as the primary compliance liaison, supporting audit readiness and regulatory adherence. + Oversee business continuity best practices, ensuring operational resilience in pharmacy services. + Establish and monitor key pharmacy performance metrics and measures to drive continuous improvement. **Pharmacy Curriculum and Training** + Oversee the development and execution of pharmacy training programs to enhance staff competency and regulatory compliance. + Ensure continuous improvement and alignment of pharmacy curriculum with industry best practices. + Lead onboarding programs for new employees and continuing education for current pharmacy staff. **Centralized Call Center & Patient Support Services** + Oversee the implementation and optimization of digital patient engagement journeys to improve pharmacy accessibility. + Manage refill management processes to enhance medication adherence and patient satisfaction. + Supervise prior authorization processing and appeals to ensure timely and efficient prescription fulfillment. + Lead financial assistance coordination (PAP) to support patient access to medications. + Develop and refine clinical patient management strategies, integrating data-driven insights for enhanced patient care. **Environmental Health & Safety (EHS) Program Implementation** + Develop and establish a comprehensive EHS program across the pharmacy organization. + Oversee EHS compliance audits and ensure adherence to industry regulations. + Implement EHS alert/incident management processes for safety reporting and response. + Design and lead an EHS training program for employees to promote a culture of safety. + Develop Greenhouse Gas (GHG) reduction targets and sustainability initiatives. **Pharmacy Workflow & System Optimization** + Manage system issues related to pharmacy workflow and operational efficiencies. + Lead workflow and process enhancements to optimize pharmacy technology and automation. + Collaborate with cross-functional teams to improve pharmacy systems and operational integration. **New Pharmacy Implementations & Expansion** + Lead new pharmacy implementation projects, ensuring seamless integration and regulatory compliance. + Support operational planning for expanding pharmacy services and workforce development. **Leadership and Team Oversight** + Lead and mentor a team, including: + Director, Pharmacy Process + Director, Centralized Call Center Services + Senior Manager, Pharmacy Training + Senior Manager, EHS Management **Qualifications & Experience:** + Doctor of Pharmacy (PharmD) preferred; MBA or Master’s in Healthcare Administration a plus. + 10+ years of progressive leadership experience in pharmacy operations, regulatory compliance, and performance management. + Extensive knowledge of pharmacy regulations, audit processes, training programs, and patient support services. + Experience in EHS program development and compliance implementation preferred. + Strong analytical skills with expertise in pharmacy metrics, workflow analytics, and system optimization. + Proven ability to lead cross-functional teams, manage budgets, and drive operational excellence. + Excellent communication, strategic thinking, and stakeholder management skills. Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”   Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.  Our guiding principles inform everything we do:  + As **Passionate Transformers** , we find a better way to innovate relentlessly.  + Being **Mission Driven,** we consistently deliver on our promises.  + Our **Entrepreneurial** spirit makes the most of EVERY opportunity for innovation.  + Understanding that **Relationships Matter** creates synergies that yield the greatest benefits for all. + **Intellectually Curious,** eager to think deeper to learn and improve. + In **Doing the Right Thing** , we lead by example in ALL we do.  We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster diversity and inclusion, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all. **About The Team** Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com . At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations. Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward. Job Identification: 3816 Job Category: Leadership Posting Date: 02/21/2025, 6:34 PM Job Schedule: Full time Locations: Grapevine, TX, United States Job Level: Director and above All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.