The Sr. Director of Operations reports to Vice President of Operations and is responsible for motivating, developing and leading a team of four direct reports and 190 indirect employees. 

The warehouse, located in Lakeland, Florida is 200,000 square feet and picks, packs and ships approximately $12 billion in pharmaceutical products each month.  The role is essential to maintaining clear and frequent communications with all levels within the organization as well as with customers.

The Sr. Director provides strategic direction and leadership, ensuring execution of the distribution center's employee engagement and retention strategies and internal and external customer satisfaction.  The Sr. Director ensures all Cardinal Health operational, financial and safety procedures are followed, enabling relevant key financial performance indicators are met and operational goals are achieved. In addition, this leader will lead the distribution center's compliance with all appropriate state and federal agencies. 

Job Summary

The Sr. Director of Operations oversees and ensures the successful distribution of National and Cardinal Health branded products to customers from a single distribution site and is held responsible for meeting site specific goals and objectives. This leader oversees and directs materials and logistics problem resolution for a complex, large sized site to ensure availability of materials and smooth operations. This job may direct cost reduction and process improvement projects for their site to ensure efficiency of operations and cost effectiveness. This role manages cross functional teams through good practices, employee appraisal systems, communication systems, and performance management techniques to successfully meet and exceed our operational, customer, employee and organizational long term commitments.

Responsibilities:

Provide leadership to managers, experienced professional staff and operational associatesPromote a productive work environment with high employee engagement levelsConsults with site managers to coordinate capacity and team member schedules with their current and anticipated demand for goods and materials.Partner with Environmental Health and Safety team to ensure high standards are in place for a safe working environment for all employeesCreate and execute strategies to control operating costsEvaluates, develops and implements key performance indicators, site specific policies and procedures to optimize resources and achieve volume, timeliness, reliability, and safety standards along with organizational goalsMonitor and ensure all regulatory procedures are properly administered and within appropriate tolerancesAssist in the development of functional strategies and continuous improvement initiativesInteract with internal and external leaders, including senior managementProvides support and input to Senior Leadership in the establishment of performance objectives and strategies to ensure the achievement of company forecasts while maintaining a high level efficiency and quality in sites.Acts as a strategic partner for customers to understand customer needs and issues and ensure that the customers receive satisfactory standards of services.Evaluates, selects, and manages relationships with related suppliers to minimize costs and ensure satisfactory standards of service.Persuade others into agreement with sensitive situations while maintaining positive relationships across the organization

Position Qualifications:

Bachelor's degree preferred or equivalent experience in a related field7 -10 years of experience in a distribution environment preferred5 years of operations management experience within a large scale operation preferredExperience and passion for developing and motivating teams and driving positive culture while holding team accountable for goalsStrong financial acumen, analytical, organizational and communication skillsKnowledge of Health and Safety laws and best practicesExperience working with Lean Six Sigma methodologiesExperience in customer facing roleStrong communication skills and ability to interact with all levels of the organization or customers, up to c-suiteIntermediate to advanced knowledge of the Microsoft Office suite of productsAble to thrive in a fast-paced ever-changing environment; works well under pressure and results oriented

What is expected of you and others at this level:

Provides leadership to managers and experienced professional staff; may also manage front line supervisorsManages an organizational budgetDevelops and implements policies and procedures to achieve organizational goalsAssists in the development of functional strategyDecisions have an extended impact on work processes, outcomes, and customersInteracts with internal and/or external leaders, including senior managementPersuades others into agreement in sensitive situations while maintaining positive relationships

Anticipated salary range: $134,600 - $214,200

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programs

Application window anticipated to close: 08/27/2024 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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