**ADP is hiring a Senior Director, Professional Services (Major Accounts).** In this role as a **Senior Director, Professional Services,** you will lead key business lines within ADP’s Professional Services portfolio for Mid-Market companies, including value-add consulting during System Implementation, Advisory and Optimization Services, and our 3 rd -Party Partner network. You will serve as a key member of the Professional Services leadership team in the Mid-Market segment, reporting directly to the GM/ VP of Professional Services. Responsibilities include strategy formulation, direct people leadership and associate development of Managers and their teams, and management of performance results across a variety of financial and operational metrics, including Sales, Revenue, NOI, NPS, productivity, and associate engagement. You are expected to leverage available analytics, client feedback, and associate input to create a superior experience for clients and associates. You will use your experience, as well as anecdotal and empirical data, to develop and execute initiatives to further accelerate growth and enhance operational performance. Additionally, you will collaborate with a wide network of associates across Implementation, Client Service, Loyalty, Product, Sales, and other Professional Services businesses to achieve short- and long-term goals. You will report directly to the Vice President/GM and have ~8 direct reports across the Professional Services organization. **A little about ADP:** We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI\_Videos Ready to #MakeYourMark? **Apply now!** **WHAT YOU’LL DO:** _Responsibilities_ **What you can expect on a typical day:** + Develop and execute strategies and initiatives to further accelerate growth and enhance operational performance for ADP’s Mid-Market Professional Services business + Manage performance results for key business lines within the Professional Services portfolio across a range of financial and operational metrics, including Sales, Revenue, NOI, NPS, productivity, and associate engagement + Lead and inspire Managers and their teams by promoting associate development, engagement, support, and recognition + Utilize data, analytics, and client and associate feedback to make agile decisions in creating a superior client and associate experience + Work effectively within a matrixed organization across Implementation, Client Service, Loyalty, Product, Sales, and other Professional Services businesses + Partner and collaborate other members of Professional Services leadership team to help the business achieve its short- and long-term goals + Partner with VP/ GM Professional Services to prioritize initiatives, communicate goals to diverse audiences ranging from senior ADP leadership to associates, and implement new initiatives + Proactively manage associate hiring and staffing within business lines + Prepare associates for growth opportunities and act as a mentor + Provide guidance, coaching, and assistance as needed to ensure associate development and professional growth + Perform other related duties as assigned **TO SUCCEED IN THIS ROLE:** _Requirements_ + Bachelor's Degree or equivalent in education and experience preferred + Equivalent Senior Director experience, with 12+ years of direct people leadership or managerial experience in a Client Service, Implementation, or Professional Services environment; Enterprise Software company preferred + Exhibits Leadership Excellence, including identifying successful behaviors, ensuring the right talent in the right roles and a strong eye for talent acquisition building successful teams and leaders + Recognized as an individual with outstanding leadership skills, passion, professionalism, communication, and strategic business thinking + Travel 20-25% **A college degree is preferred but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:** + Experience noted above, OR + Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. **BONUS POINTS FOR THESE:** _Preferred Qualifications_ + Demonstrated ability to hire, assess, and develop talent + Strong business acumen and financial knowledge + Leverages data to make strategic business decisions + Exceptional verbal and written communication skills, with the ability to flex based on audience and other requirements + Thrives in fast-paced, dynamic, collaborative environments + Knowledge of HCM (Human Capital Management) preferred, but not required + A relationship builder who partners collaboratively internally and externally across the enterprise to ensure we are providing the best client experience and are achieving our business objectives + Ability to anticipate and adapt to changing conditions and opportunities + Ability to prioritize issues and work under the pressure of time constraints What are you waiting for? **Apply today!** Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $113,700.00 - $230,500.00 / Year **Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. **Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.