Requisition ID: 875388 
Position: Full-Time 
Total Rewards: Benefits/Incentive Information

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

 

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

 

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.

GENERAL FUNCTION

The Senior Director of Customs and Compliance will lead the customs and trade compliance function across North America (U.S., Mexico, and Canada). This executive will ensure that the company meets all regulatory requirements for importing and exporting goods across these regions, while optimizing customs processes, training and mitigating risks, as well as overseeing audits, risk assessment and investigation. The ideal candidate will possess extensive international experience, have a deep understanding of customs and trade laws in the U.S., Mexico, and Canada, and demonstrate the ability to manage complex teams and multiple product categories.

MAJOR DUTIES AND RESPONSIBILITIES

Strategic Leadership & Compliance

Develop and implement a North America-wide trade compliance strategy aligned with global policies. Lead U.S., Mexico, and Canada teams to ensure compliance with laws, trade agreements (USMCA, C-TPAT), and risk mitigation. Communicate regulatory updates, maintain internal controls, and oversee audits and risk assessments.

Regulatory & Program Management

Ensure compliance with customs regulations, including classification, valuation, origin, and FTZ. Develop industry-specific compliance programs covering anti-dumping, export controls, and IP protection.

Operational Efficiency

Oversee customs operations for timely, cost-effective clearance, leveraging technology for improvements. Define KPIs and drive performance enhancements with business intelligence teams.

Risk Management

Conduct risk assessments, implement corrective actions, and automate compliance via GTMS.

Collaboration & Training

Align compliance with business goals, working cross-functionally with legal, finance, and logistics. Engage with customs authorities and consultants while training staff on compliance best practices.

Core Activities

Ensure accurate declarations, duty payments, and timely documentation while maintaining required records and permits.

BASIC QUALIFICATIONS

Bachelor's in International Trade, Law, or Logistics (Master’s preferred). 15+ years in international trade & customs compliance (North America focus). Proven leadership of 15+ member teams. Expertise in customs laws, trade agreements (USMCA), & export controls. Experience in brokerage, classification, valuation, & duty drawback. Strong analytical, problem-solving, & risk mitigation skills. Excellent communication & stakeholder management. Ability to work independently & cross-functionally. Familiarity with customs compliance software & data analytics preferred. English & Spanish fluency preferred.

PREFERRED QUALIFICATIONS

Global operations experience in multinational organizations Knowledge of C-TPAT, AEO, and customs security programs Expertise in trade remedies and FTAs/rules of origin

TRAVEL REQUIREMENTS

20~30% travel within North America may be required.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 
 
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 
  
We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.