Combined Insurance, a Chubb Company, is seeking a Senior Functional Business Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working, talented professionals!

 

Job Summary 

The Senior Functional Business analyst will develop a deep understanding of the company’s business processes, systems, and product portfolios to support opportunities for improvements, conceptualize viable and cost-effective designs, and implement business and technology solutions.  The position will serve as a liaison between users and internal/external business partners in the development of new systems and enhancement of existing systems. 

 

Responsibilities 

Analyze and determine the need to change a business process or application through new development or customization of a packaged solution Rationalize existing applications to continuously improve functionality, eliminate redundancies, reduce cost, and drive maximum long-term business value Align the business team around the scope of a solution and the logical requirements for the technical team to implement Independently coordinate and deliver project requirements in accordance with the program roadmap Contribute to business cases and cost benefit analyses for new systems, features, or operational processes as required Proactively identify issues and present mitigation options to appropriate stakeholders Train and mentor junior staff and troubleshoot issues Apply BA core concepts of Need, Change, Solution, Stakeholder, Value and Context understanding the user journey and the end-product Participate in the development of process controls that monitor system-efficiency and provide security within internal applications and external vendors Coordinate issue resolution and escalation, and manage expectations across users and stakeholders Report progress on assigned tasks

  

Competencies

Communicate effectively through presentation and written notification Multi-task and pivot to changing priorities in a fast-paced environment Work independently or as part of a team Build collaborative working relationships Problem-solve using process, workflow, or technology in an organized and logical manner Develop solutions in a cost-effective and customer-centric manner Demonstrate continuous learning and improvement approach in self and work Exercise professional judgment, assume responsibility for decisions and outcomes Influence others with facts, trend analysis and other supporting data, negotiate effectively for win-win outcomes, and engage and motivate team members Embrace change and successfully implement new approaches and ideas

 

Skills

Communication Customer service Systems administration Collaboration Attention to detail Problem-solving Prioritization Organization Project management Time management Flexibility Ability to teach and mentor

 

Education and Experience 

Bachelor’s Degree and / or 5-7 years of related experience Advanced knowledge of MS Office (Outlook, Excel, Word, PowerPoint Advanced understanding of Agile and Waterfall methodologies Insurance industry and Business Analyst experience required