Join Amazon’s People Experience and Technology (PXT) organization where “We build a workplace for Amazonians to invent on behalf of the customer.”

Amazon’s Worldwide Amazon Stores and General & Administrative (WWAS and G&A) PXT organization is seeking an HR Partner who is excited about helping our leaders look around corners with data-driven recommendations for innovative programs that improve performance, retention and drive the overall employee experience. At Amazon, our HR Partners (HRPs) are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to people managers in creating a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility.

They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across various businesses. A key area of focus for the HR Partner is to increase manager capability, enabling them to be more self-sufficient, and driving manager education on important people programs, policies, tools and processes. While doing this, the HRPs are continuously raising the bar on harmonizing practice across businesses and sharing best practices.

Key job responsibilities
The Sr. HRP will act as an influential partner in helping managers with talent management processes, people development, and employee relations concerns. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, Sr. HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.

1. Employee Relations and Support:

Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management.
Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation.
Coordinate with the legal and compliance departments and the ER POC on ER matters, and conduct investigations.

2. Performance management:
Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements including end to end guidance and support.
Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.

3. Talent Management and People Development Consulting:
Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.
Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient with Talent Reviews.
Support managers and employees in identifying training opportunities to further develop functional and managerial skills.
Guide people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.

4. HR General:
Act as stewards of the employee experience and Amazon “culture keepers”. Act as POC and Program Manager for people tools, processes, programs or projects assigned.
Complete cross functional projects and develop programs that improve the employee experience and increase manager capability.
Able to address general inquiries from managers and employees which are not addressed through self-service channels.
Support employee issues such as job code changes, escalations etc.