Ensure that all documents are complete and conforms to corporate policies and Import / Export regulations.

· Keeping customers in constant communication with important issues that may / are impacting their shipments.

· Filings of ISF and Customs Clearance with Customs Brokers in a timely manner.

· Track all shipments and communicate with clients and vendors about the shipment’s status and progress.

· Receive, review, generate, or process import related documentation such as ISF’s, BL’s, Commercial Invoices, Arrival Notices, ATME’s and entry summaries.

· Create documents such as, delivery orders, arrival notices, truck BL’s, etc.

· Filing AES’s and making bookings with NVOCC’s and Ocean Carriers.

· Arrange bookings with freight forwarders for outbound via Air shipments.

· Ensure to book truckers to meet customer’s requested delivery dates when possible.

· Ensure cargo pick-up and delivery on schedule.

· Provide excellent customer service to our customers and group affiliates.

· Accurate data entry to generate billing invoices and packets.

· Sending billing packets to customers and overseas office in a timely manner.

· Working with vendors to obtain and create quotations with management’s instructions.

· Organize and store shipment records and billing packets in appropriate folders and files.

· Provide logistic support to other ATUS branch offices as necessary.

· Create reports requested by customers as necessary.

· Investigate and resolve issues with management related to incoming / outgoing freight such as Overages, Shortages, and Damages (OS&D) and creating preliminary and final claims when necessary.

· Participate in meetings when requested by management.

· Conduct other duties not mentioned above based on instruction by manager

· Visiting customers/vendors for meeting including business trip if instructed by manager

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skills, and/or abilities required.

A motivated individual who is willing to learn and keep up with the constant demands and changes within the logistic industries.

Being able to multitask and setting goals while maintain strong organization skills