Sr. IT Engineer (India)

Vimeo’s IT Team is searching for an energetic and passionate Sr. IT Engineer to help support our fast growing global workforce. The ideal candidate can thrive in a constantly changing environment and bring fresh eyes to new and existing challenges.

This role will report to the IT Manager in the US and work with stakeholders across the entire company on ensuring our fellow Vimeo employees are enabled to do their work and our systems are reliable. This includes training new employees during onboarding, managing Windows/Mac endpoints and administering SaaS tooling.

What you’ll do:

Respond to trouble tickets from end users ranging from requests for access to hardware issues. Manage employee Windows and Mac end-points. Assist with procurement, preparation and shipment of new hire equipment. Monitor Zscaler Network to identify problems and suggest solutions. Work with 3rd party vendors and providers to meet the IT & Network requirements of Vimeo.

Skills and knowledge you should possess:

6+ years of experience supporting employees in a fast-paced environment. Experience with  Zscaler, Google Workspace and Okta administration. Knowledge of endpoint configuration management using MDM solutions such as JAMF and Intune. Understanding of ZTNA technology. Experience administering an enterprise office network. Excellent communications skills and ability to work with composure under stress.

Bonus points (nice skills to have, but not needed):

Preferred certifications/training - Zscaler, Okta, CCNA, Meraki. Knowledge of popular SaaS applications such as Slack, Okta and ZenDesk Programming knowledge and some experience in automation.