Sr. IT Engineer
SHI
**Job Summary**
We are seeking a Senior Systems Engineer withexpertisein designing and managing systems architectures. In this role, you will ensure seamless integration and automation across IT environments, collaborating closely with cross-functional teams to enhance system efficiency and reliability.
This position is required to report to the SHI Somerset NJ or SHI Austin office location as determined by SHI management.
**About Us**
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. **But the heartbeat of SHI is our employees – all 6,000 of them.** If you join our team, you’ll enjoy:
+ Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
+ Continuous professional growth and leadership opportunities.
+ Health, wellness, and financial benefits to offer peace of mind to you and your family.
+ World-class facilities and the technology you need to thrive – in our offices or yours.
**Responsibilities**
_Include, but not limited to:_
+ Strong knowledge of operating systems (Windows, Linux) and cloud platforms (Azure, AWS)
+ Conductresearch onnew technologiesand makerelevant recommendations to management
+ Perform triage on issues, provide technical solutions, and stay up to date on software releases and updates
+ Implement best security, governance, and compliance practices acrossinfrastructure environments
+ Scripting and automation to create and run scripts to automate repetitive processes
+ Monitoring various IT components and applications for trend analysis and continuous availability
+ Familiarity with ticketing systems, such as ServiceNow
+ Ensure that all work and changes are performed according to the defined change management process to minimize disruption to existing business use
+ Represent the team during major Incidents, perform RCA’s and drive to resolution
+ Serve as technical consultant and technical leader
+ Provide mentorship and guidance to junior engineers, helping develop their technical skills
+ Lead teams to resolve unusually complex Infrastructure problems and provides highly creative solution
+ System troubleshooting and problem-solving across platform and application domains
+ Evaluatenew technologyoptions and vendor products for quick onboarding of automation
+ Interface with application vendors, technical resources, and other technology partners as necessary
**Qualifications**
+ B.S. in computer science or related field, or 8-10 years equivalent experience
+ Advanced knowledge of security trends and best practices
+ A high degree of innovation & creativity to resolve technical problems
+ Excellent functional and technical knowledge in troubleshootingWindows andvarious Linux distributions
+ Strong knowledge in tools like Puppet,KernelCare,Tenable, Tanium
+ Experience and knowledgeable with Active directory, networking concepts and protocols
+ Experience in Patch Management and vulnerability remediation
+ Scripting and automation -Bash, Python, PowerShell
+ Experience in Patch Management and vulnerability remediation
+ Strong understanding of Azure and AWS cloud technology
+ Ability to define, design, build, andmaintainsystems and solutionsleveragingsystems and infrastructure
**Required Skills**
+ Excellent oral and written communication skills, including the ability to explain technology solutions inlaymansterms
+ Experience working in a challenging and fast paced environment, ability to work well under sustained pressure and tight deadlines
+ Self-motivated witha strong senseof ownership, can-do attitude, urgency, and drive
+ Ability to work cooperatively and effectively in a team environment
+ Strong analytical, organizational, and problem-solving skills, as well as accuracy and attention to detail
**Preferred Skills:** ** **
+ Experience in DevOps practices, including CI/CD pipelines and automation
+ Experience with cloud platforms (Azure/AWS/GCP)
**Additional Information**
+ The estimated annual pay range for this position is $100,000 - $170,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.
+ Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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**Job Locations** _US-NJ-Somerset | US-TX-Austin_
**Requisition ID** _2024-18552_
**Approved Min (Total Target Comp)** _USD $100,000.00/Yr._
**Approved Max (Total Target Comp)** _USD $170,000.00/Yr._
**Compensation Structure** _Flat Base_
**Category** _Information Technology_
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