**Job Description:** The Delivery Operations Sr. Analyst uses analytical methods and a variety of tools to understand, predict, improve and/or control Delivery operations and processes from Store to Customer. Sr. Analysts are responsible for data management, analyzing performance, identifying problems, and developing recommendations that support Final Mile Delivery management. Solves problems by considering courses of action within the framework of business goals and standards. Operates with minimal supervision and once given general assignments, prioritizes and executes tasks. Provides and communicates recommendations to upper management. Mentors and guides Logistics Analysts in daily work tasks. Must be a self-starter, detail oriented, able to support and lead multiple projects, possess excellent communication skills, work well with a team, interact with multiple levels of leadership and functions with the Delivery organization, and able to manage vendor/business relationships. Executes Daily project activity coordination to include Value Mapping, Initiating, Planning, Executing and Monitoring Medium to Large scale projects and rollouts. Develops and maintains Key Performance Indicators, Operational metrics and measures to evaluate Pilot and Vendor performance of those projects. Develops and implements process improvement to address opportunities associated with delivery operations. Performs analysis in support of requested business and systemic enhancements which will result in cost savings to the company. **Key Responsibilities:** + 25% Utilizes quantitative skills to create and analyze reports to support business execution. Supports the business through ad-hoc queries and maintains reports from a variety of resources as specific to department or organizational needs. + 25% Performs data management through ad-hoc queries & reports using dashboards/data analysis/cost/benefit analysis/process mapping/%/or problem analysis while executing day to day processes related to area of responsibility. + 25% Identifies Delivery process improvement opportunities through strategic thinking, critical thinking and analysis and provides recommendations to senior management. Mentors and guides Logistics Analysts + 25% Manages vendor/business partner relationships through meetings and presentations. **Direct Manager/Direct Reports:** + This position reports to a Manager + This position has no Direct Reports **Travel Requirements:** + Typically requires overnight travel less than 10% of the time. **Physical Requirements:** + Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + Degree in Industrial Engineering, Business Administration, or Data Science + Experience with Six Sigma or other Process Improvement Methodology + Proficient in: Microsoft Office Suite including Excel, PowerPoint, Project, Word and Visio. + Advanced Skills in: SQL, Tableau, Python + Project Management Skills **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Preferred Education:** + No additional education **Minimum Years of Work Experience:** + 3 **Preferred Years of Work Experience:** + No additional years of experience **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + None We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00