Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

Take a class at Hamburger UniversitySample future items in our Test KitchenUtilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description

McDonald’s is on an exciting journey to transform our Enterprise Data, Analytics, and AI (EDAA) function and turn our data into a winning advantage for the system. We are seeking a Communications Lead who will be responsible for overseeing all EDAA program communications that will create compelling narratives that inspire teams within and outside the EDAA function. This individual will work cross-functionally to craft the transformation story, develop the communication strategy, develop executive level communications, and distill complex concepts into clear and concise messages. In addition, they will define communication stakeholders and personas, tailoring messages to each group.

Key Responsibilities:

Develop a communication strategy aligned with EDAA program objectives including key messages and channels to drive understanding and engagementBuild narratives to tell the transformation story to various personas at various stages throughout the transformation programTailor key communications and messages to different audiences across McDonald’s markets and functionsDistill complex data, analytics, and AI topics into simple key messages that can be digested by various collaboratorsWork alongside leadership to develop an internal communications plan to provide visibility to the affected areas of the businessCollaborate on executive communications to McDonald’s senior leaders to overview transformation goals, progress, and outcomesDevelop narratives that influence teams and garner support for key initiativesDevelop clear and concise documentation by leveraging industry standards and guidelines and McDonald’s best practices and existing narrativesAssesses communications activities and their effectiveness to find opportunities for enhancementProvide regular reporting on the status of various communications activitiesAct as primary editor for all EDAA Modernization communicationsEnsures alignment of EDAA communication strategies and plans with Corporate Communications strategies, initiatives, and standards

QualificationsExtensive Communications experienceExperienced knowledge of communication practices and techniquesExecutive presentation skills; able to communicate complex ideas clearly and conciselyStrong communication skills, both written and verbalAbility to storyboard and express ideas clearly and concisely using a mix of data and qualitative insightsExceptional PowerPoint skillsAbility to clearly articulate messages to a variety of audienceExposure to cross functional programs and ability to work successfully in a matrixed environmentAbility to develop / maintain strong business relationshipsAbility to multitask and work well under pressureAttention on details and clear, concise communicationsProven ability to think strategically and to translate strategic directives into communicationsPrior experience working in a data, analytics, or digital focused teams, a general understanding of Data and AI activities, and prior experience working within transformation projects is preferred

Education Required

Bachelor’s degree in Communications or related field

Education Preferred

Master’s degree in Communications or related field preferred

Experience Required

Eight years minimum experience in communications required

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.