We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Sr. Manager, Continuous Improvement & Labor Planning

The Sr. Manager, Continuous Improvement and Labor Planning is responsible for driving operational excellence and optimizing labor resources across the Supply Chain network. This role requires a strategic mindset, strong analytical skills, and a proven track record in implementing process improvement initiatives. The successful candidate will collaborate closely with cross-functional teams to identify opportunities for efficiency gains, reduce costs, and enhance overall performance.

This is an on-site position based out of our Northbrook, IL offices. Consideration given to candidates that can work out of any of our Distribution Centers or Home Delivery CentersThis role is an Individual Contributor position Travel expectation 75% 

A day in the life as a Sr. Manager, Continuous Improvement & Labor Planning

Develop and execute a comprehensive continuous improvement strategy aligned with business objectivesLead and participate in process improvement projects, utilizing Lean Six Sigma methodologies and other relevant toolsIdentify, analyze, and implement process enhancements to eliminate waste and improve productivity.Foster a culture of continuous improvement throughout the organization.Develop and implement performance metrics to measure improvement initiatives and track progress.

Labor Planning:

Develop and implement effective labor planning strategies to optimize workforce utilization and minimize labor costsAnalyze labor trends, forecasts demand, and develop staffing plans accordinglyCollaborate with HR and operations to ensure adequate staffing levels across all departmentsImplement workforce management tools and technologies to enhance efficiency and accuracyMonitor labor costs and identify opportunities for cost reduction

Cross-Functional Collaboration:

Partner with cross-functional teams to identify improvement opportunities and implement solutionsBuild strong relationships with stakeholders at all levels of the organization.Communicate effectively and influence decision-making

What you’ll bring to the table…  

Labor Management (MTM or MOST preferred)Coaching, development and training skillsEffective communication skillsDistribution Operation knowledge

We’d love to hear from you if you have… 

Bachelor's degree in business, engineering, or a related field.Minimum of 7 years of experience in continuous improvement and process optimization.Proven track record in leading and implementing successful improvement projectsExperience with Lean Six Sigma methodologies (Black Belt certification preferred)Proficiency in data analysis and reporting tools

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