Plano, Texas, USA
8 days ago
Sr. Manager, End to End Consumer Experience
Overview The Sr Manager for Global Foods End to End (E2E) Consumer Experience will be a leader to pioneer the development and implementation of end-to-end consumer experience tools and capabilities within the Global Foods Category. This role is critical to create and execute the plans for tool/ capability creation and implementation around holistic consumer/ human understanding. This role will influence R&D at a global level and build strategic external partnerships to have a holistic human understanding to provide tools applicable for food and value proposition design that centers around the total experience. This position will build and deploy the wools consumer-purposeful products and experience designs integrating elements such as human behavior, emotions, beliefs, motivations, and semiotic principles. Responsibilities Deploying of new capabilities for End to End Consumer Experience to cross functional R&D partners as Functions (Agro & Ingredients, Process and Packaging), Platform and Regions (PFNA, APAC, LATAM, EUROPE, AMESA) applied to our portfolio and business. Influencing and engaging cross functionally (within R&D and outside R&D) for the deployment of End to End Consumer Experience plans in 2024 (AOP) Develop strategic partnerships and alliances with Subject Matter Experts (SMEs), Academia, Research Centers, and Suppliers with differentiated and complimentary-to-PepsiCo’s know how and capabilities around Food Experience, Consumer Experience, Human Behavior, Food Anthropology (context of consumption) and Semiotics. Provide expertise on key transformational programs, in the stages of consumer exploration and research, to consider the angle of an End to End experience – what matters to consumers- instead of a consumer data gathering only. Develop and deploy robust training programs to upskill the R&D Foods Category teams, upskilling the current community (~650 employees) and making recommendations for skills when bringing external talent. Inform the creation of sensory and consumer experience tools for measurement of the end to end experience. Willing to travel, typically 30-40%. Compensation & Benefits: The expected compensation range for this position is between $114,700 - $192,100 based on a full-time schedule. Location, confirmed job-related skills and experience will be considered in setting actual starting salary. Bonus based on performance and eligibility; target payout is 15% of annual salary paid out annually. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan. Qualifications BS or higher in Food Science, Psychology, Product Design 8+ years of experience in R&D, Consumer Insights, Innovation, or a technical field related to consumer behavior applied to CPG industry – with research and development at the core. Knowledge on qualitative and quantitative consumer research. Understanding of consumer behavioral science including physiology and psychology research to gather and analyze data related to consumer behavior, cognition, and emotional responses. Knowledge on qualitative consumer behavior disciplines as sociology, anthropology, and ethnography. Strong analytic skills Proven expertise on building capabilities from ground up that are applicable to the business Demonstrated ability to translate business objectives into strategic and tactical project objectives Demonstrated skills to influence stakeholders Proven expertise to collaborate cross-functionally and influence the agenda Strong communication skills (oral & written) Global experience is desired EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy. Please view our Pay Transparency Statement.
Confirm your E-mail: Send Email