Build the future of the AI Data Cloud. Join the Snowflake team.

Snowflake’s CRM organization is seeking a Senior Enterprise Manager to join our growing team. In this role you will have the opportunity to lead a highly talented group of Enterprise managers (EPMs) and Business Systems Analysts (BSAs) focused on building business applications to scale our GTM organization efficiently and improve the reliability of our applications and systems. As the Sr. Sales & Marketing BSA you are responsible to translate business needs into technical specifications, design and development solutions, test and deploy them into production.

ONSITE REQUIREMENT:
To ensure effective collaboration and project participation, this position requires onsite presence in our Dublin, CA office for 3 days per week.

Excellent communication & interpersonal skills with the ability to collaborate with various business stakeholders to interpret & translate requirements

Has at-least 5 years of people management experience managing BSA and Enterprise product Manager (EPM) team sizes of 10+ people

A minimum of 12 years experience with Salesforce Sales cloud, marketing cloud or related platforms, with a proven track record in both technical proficiency and business process optimization

You have a deep understanding of the Lead-To-Quote business process (Campaigns, Lead, Account, Contact, Opportunity, Quote) and supporting technologies (Salesforce Sales Cloud, Marketing Cloud)

Experience working in an agile development environment, with a proven track record of leading successful Salesforce projects from concept to delivery.

Clear, concise technical writing skills and excellent interpersonal and communication skills

Strong negotiation skills when working with business users to develop scope requirements and defend systems capabilities

As BSA/EPM Manager, you will be an awesome hands-on leader who provides provides guidance, feedback, coaching, and mentoring to build the capabilities of BA team

Assist in building and growing a highly talented BSA/EPM team that supports

Be responsible to provide end to end solutions using Salesforce Sales cloud, Marketing cloud  and  mentor the junior members on the team

Along with EPMs, serve as the main point of contact for all project-related communication, providing regular updates, progress reports, and escalations to stakeholders and project sponsors.

Collaborate with key stakeholders, including department heads, project managers, and team leads, to gather input and feedback on project priorities and resource allocation.

Forecast BA/EPM resource needs for the portfolio and manage BA/EPM resource allocation

Alongside with EPMs and BSAs, You will work with business and technical stakeholders to identify their business problems and drive appropriate functional solutions/approaches

Guiding EPMs and BSA to perform/interpret requirements to identify value creation opportunities

Stay informed about Salesforce updates, new features, and best practices, and proactively recommend enhancements to maximize platform effectiveness.

Supports testing cycles (UAT, regression, system) and/or Training/Training Materials

Supports PM with project(s) updates.

Act as a people manager with appropriate subject matter expertise recruit, train and retain a highly talented BSA/EPM team

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

The following represents the expected range of compensation for this role: The estimated base salary range for this role is $180,000 - $257,200.Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 paid holidays; paid time off; parental leave; employee assistance program; and other company benefits.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?