Sr. Manager, People Platform Job ID 185617 Posted 30-Sep-2024 Service line Corporate Segment Role type Full-time Areas of Interest People/Human Resources Location(s) Richardson - Texas - United States of America **About the Role:** Are you ready for the next move to an exciting career? As a Sr Manager for the People Platform, you will work with our Payroll, People Operations and Centers of Excellence teams across the US and Canada. You will be an expert for Payroll, Benefits and Vendor systems and workstreams. This role reports to the Process Tower Lead and will work in close partnership with other functions, such as Finance, D&T and Business Operations stakeholders. **What You'll Do:** + Partner closely with People Leaders, People Systems and Finance teams to define integrated processes, provide solutions or work through issues related to Payroll and Benefits. + Create and implement testing strategy and develop testing scripts for M&A and other business activities, including enhancements to vendor interface files, patches, and fix the current system set-up. + Assess change requests to process, policy, system or operation in Payroll, Benefits and Time & Attendance, to identify risks and provide recommendations for implementation. + Ensure relevant documentation like business requirements are created, functional design documents are reviewed and supporting test scripts and SOP, handbooks, and work instructions, etc. are updated. + Contribute to People Data Governance ownership, including data standardization, data lineage and participates to define data quality rules and metrics. + Investigate issues, general issues or service failures for commonality, to understand root causes and deliver solutions in conjunction with other functional teams and/or vendors, including the People Service Centers, People Systems or other CBRE Corporate partners. + Evaluate business processes, highly engaged with the business on the requirements and alignment to needs, uncovering areas for improvement and working with implementation partners and technology partners on developing and implementing solutions. Be the key point of contact for requirement gathering and act as a liaison between business and technology. + Suggest and manages process improvements to improve the speed to deliver and the quality of the deliverables. + Effectively coordinates interdependencies with multiple ongoing initiatives. + Manage competing resources and priorities. **What You’ll Need:** _Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future._ _To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required._ _Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._ + 10+ years of experience with HR, Payroll & Benefits processes including a detailed understanding of controls, pay and benefits policies and procedures. + A minimum of bachelor’s degree or equivalent is required. + Extensive Project Management experience or Accreditation, with implementation background. + Business Process improvement or re-engineering focus, (LEAN or Six Sigma) with experience delivering standardization and efficiency outcomes. + Experience working with outsourced payroll vendors like ADP, strong vendor management experience. + Experience with managing key stakeholder relationships to improve and enhance operational effectiveness and the overall service delivery of the payroll function for the business. + Strong Payroll, Time and Labor / ADP / Workforce Dimensions (Kronos expertise) with good knowledge of core, end to end payroll and time and labor processes. + Experience working with organizations where Unions support Pay and leave policy design, configuration and operation. + Ability to think critically and strategically to solve problems with practical solutions. + Ability to coordinate, prioritize, and balance multiple issues and assignments simultaneously and communicate at all levels in the organization. + Customer-service oriented approach to problem solving and gathering feedback to determine continuous improvements. **Why CBRE?** When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To enable your success, we provide the best tools, training and leaders in the industry. Our culture is built on our RISE (http://https//www.cbre.com/about-us/culture-and-history) values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive. Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity! **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)