New York, New York, United States of America
17 hours ago
Sr. Manager, Product - Consumer Engagement

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary
We are looking for a Sr. Manager of Consumer Engagement Product to join our team at CVS Health. This person will be deeply involved with supporting our ongoing consumer engagement product efforts including enriched messaging, virtual and AI care management, and branded calling. This role is a high-level individual contributor role with runway to evolve into a managerial role as the business expands.

Position responsibilities

Collaborate closely with product owners in the consumer engagement portfolio to efficiently manage key activities, milestones, and deliverables

Lead research initiatives on effective consumer engagement methodologies for the product portfolio

Identify, monitor, and enhance success metrics across the consumer engagement portfolio, including engagement and opt-out rates

Manage special projects within the portfolio, such as automating approval processes and developing innovative ways of working

Influence and coordinate multiple internal and external stakeholders to effectively drive progress on critical deliverables and raise potential roadblocks

Required skills

Critical reasoning – your primary responsibilities require you to operate at the intersection of project and product management. The team will lean on you to effectively get us to connect the dots between multiple ongoing priorities.

Proactivity – there is no set “playbook” for this job. An ideal profile for this is someone who takes the initiative to address priorities within the organization and likes the autonomy to act on those priorities.

Portfolio management – you will have exposure across multiple different priorities and will be responsible for keeping the team’s portfolio organized

Detail orientation  - we are a complex and data-backed organization. The details matter to us and our stakeholders

Effective communication – the role requires succinct written and verbal communication across the organization


Required Qualifications

3-5+ years experience at a top-tier management consulting firm or 3-5+ years as a product manager at an early/mid stage start-up

3-5 years of experience with PowerPoint, Excel, and other productivity software

3-5 years of experience building executive level deliverables (e.g., story lining a presentation) and project plans

General interest in healthcare, technology, and marketing

Education

Bachelor's in Business Administration or a quantitative field or equivalent experience

Pay Range

The typical pay range for this role is:

$90,480.00 - $199,144.00


This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. 
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 03/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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