Summary : AutoZone's Senior Manager User Experience and Design drives best-in-class, user-centered experience and design for cross-platform, multi-device programs by supporting key product team partners, managing a team of UX and UI designers, providing competitive analysis and design research, product architecture, conceptual mockups, and delivering high-fidelity, production-ready comps. AutoZone’s Senior Manager User Experience and Design will lead a team of UX and UI designers across a variety of digital products including websites, applications and enterprise platforms. This person will be a strong advocate for design quality, consistency and best-in-class user experience across our organization and will work closely with the product, research, brand and operations teams. They will communicate and present ideas, strategies and execution across all levels of the organization as well as attract, retain and mentor talent focused on building best-in-class experiences. The Senior Manager User Experience & Design will: Champion design quality, consistency and strategy Aim to pursue knowledge of best practices in the changing landscape of the digital retail space Seek evidence in problem statements and engineer solutions for functional, usable, and accessible products that bring purpose and value to the business and our customers Strategically & tactically drive design innovation and growth at AutoZone by supporting internal initiatives, coaching & mentoring team members, and influencing design through peer reviews and critiques The Senior Manager, User Experience & Design will strive to be ever curious about our customer's interaction with our product, be lean and nimble focused on outcomes and optimal output, always have a team-first attitude, and be respectful as we fight for our users. Responsibilities: Lead and mentor a multi-level team of UX/UI designers. Provide guidance, support, and assess performance regularly and develop actions plans that support professional development and career progression as per AutoZone's career development framework. Oversee use of AutoZone’s design system of digital components and be an advocate for adhering to standards set across the organization’s digital touchpoints. Work collaboratively with leadership, product, research, and tech leads to prioritize the overall design needs in a fast-paced Agile environment. Facilitate and lead collaborative brainstorming sessions and design workshops that cultivate a culture of inclusive and well-thought design. Review and participate in user research insights, both qualitative and quantitative, from the research and analytics teams and seek improvements for our customers with project partners. Take ownership of projects, design work, and maintain availability to help support designers to ensure the proper understanding of the design before, during, and after handoff. Review competitive analysis and best practices with designers to provide insight into the consumer market, trends, and our customer needs as it applies to specific projects. Effectively manage your team's time to ensure deadlines are met on time and within budget. Seek feedback; lead and participate in peer design reviews and critiques to influence the direction of design deliverables for various projects and campaigns. Help to define essential user journeys/experiences and functional requirements with a product team from a design perspective. Present design work back to business stakeholders and advise on experience design best practices. Work with digital agencies to support projects & activities to ensure experience design-related deliverables meet our quality standards and adhere to our brand guidelines. Skills: Established knowledge in User Experience and Interaction Design methodologies with a solid understanding of reusable patterns and Design Systems. The ability to evaluate and distill qualitative/quantitative research and analytic data and then present the results in an understandable, concise and clear manner. A creative thinker who can also think practically and provide solutions to a variety of business problems. Strong ability to self-direct, organize, and manage multiple complex projects within business and technology constraints while meeting or exceeding our customer's needs. Strong ability to clearly and concisely present ideas, proposals, strategy, and UI/UX concepts to a large cross-functional audience. Ability to work and lead a team within a fast-paced, agile environment while not compromising on the high quality of thinking, approach, and deliverables. Ability to manage and resolve project-based and leadership-based challenges in a fair, professional, and effective manner. Excellent verbal and written communication and presentation skills. A team player who can handle constructive criticism and work collaboratively with others to work towards a common goal. A confident storyteller while delivering the optimal user solution. A driven, energetic, and passionate individual who is customer-centric and has everything at the heart of the customer. Requirements: Bachelor's Degree in Desig n , Marketing or four years equivalent UX experience 10+ years experience in the User Experience, User Interface, or Interaction Design profession Experience leading design teams Experience with eCommerce Experience with UI/UX Design with a solid understanding of reusable patterns and Design Systems Strong portfolio, including relevant examples of UI and UX successes Strong understanding and experience with building designs for responsive and mobile environments Experience with Sketch, Figma, Zeplin, and/or Adobe CC. Optional experience with Validately, UserZoom, and Adobe Analytics Must have experience communicating with product owners, business stakeholders, SEO, Analytics, and Front-End development. Benefits at AutoZone AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits include: · Competitive pay and time off · Unrivaled company culture · Medical, dental, vision, life, and short- and long-term disability insurance options · 401(k) with Company match and Stock Purchase Plan · Mental and physical wellbeing programs · Opportunities for career growth and tuition reimbursement Eligibility and waiting period requirements may apply. Learn more about all that AutoZone has to offer on careers.autozone.com. An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources