Job Summary

Job Description

What is the opportunity?

The Sr. Manager of Fixed Income Trade Support (FITS) provides leadership and overall direction to the FITS team and represents FITS on various cross functional firm initiatives.  The incumbent is responsible for managing the team, including on-going change within the team to ensure continuity and quality of service delivery.  Additionally, the incumbent is responsible for managing the ongoing balance of advocating for efficient process design AND excellent service delivery for new support requests.  The Sr. Manager also works closely with the Director of Trade Support and other senior business partners to ensure that FITS’s capabilities appropriately align to the ongoing and changing needs of the firm.

What will you do?

Lead and manage the department to ensure overall performance meets or exceeds the established industry and company standards for service, innovation, and professionalismApply in-depth understanding of how Fixed Income Trade Support business processes support trading activities to drive work on continuous improvement efforts relating to reducing risk and increased efficiencyEnsure department procedures, process maps, reference materials and system guides are accurate and up-to date, and all team members are aware of any new system functionality changes and document modificationsKeep abreast of industry regulations, trends, and technologiesManage and oversee team members in the effective and accurate performance of the functions within the department to provide consistent, quality service and minimize risk.Provide training, coaching, recognition, and development for the department members, fostering teamwork and planning for successionManage escalated scenarios to closureExecute oversight activities for complex exception-based and/or highly specialized department deliverables and processes to ensure controls are effectively managing work quality, mitigating risk, and aligned to regulatory adherence

What do you need to succeed?

Must-have

4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 5+ years of securities, banking, technology and/or job specific industry experience7-10 years prior securities, banking, technology industry and/or job specific related experienceSecurities license 7 and 99 (or able to obtain license within 120 days)5+ years demonstrated and sound managerial experience leading and managing a teamStrong understanding of fixed income trading and regulatory reporting processes/requirementsAbility to work toward solutions within a complex operating environmentExcellent communication skills – both written and verbal

Nice-to-have

Ability to work effectively in situations involving rapid change, shifting priorities, and/or simultaneous demandsAdvanced problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements associated with exception-based complex processesProven change leadership and change management skillsFully proficient with MS Office (Word, Excel, PowerPoint, and Outlook)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilities  Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $85, 000 - $150, 000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

Drives RBC’s high performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder value

Job Skills

Adaptability, Analytical Thinking, Communication, Conflict Resolution Strategy, Continual Improvement Process, Crisis Management, Decision Making, Delegating Tasks, Fixed Income Investments, Group Problem Solving, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, People Management, Process Improvements, Professional Etiquette, Time Management

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-01-13

Application Deadline:

2025-01-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.