The Sr. Manager, Process Engineer will partner with various business areas to document and streamline current processes and to design new processes as needed as part of our program to modernize our Enterprise Resource Planning (ERP) system. Process design and streamlining will focus not only on effectiveness and efficiency but also on governance, controls, and monitoring. Many of the processes to be built or streamlined involve significant technology interactions and cut across organizational boundaries.
Responsibilities:
Document processes using tools such as swim lane process maps, critical-to-quality trees, performance metrics, control plans, RACI roles/responsibilities
Partner with business and technology areas to design or redesign and implement new processes that support our ERP activities
Evaluate ERP processes from a risk management perspective, as applied to and impacting business processes, including General Ledger, Accounting, Financial Planning and Analysis, Travel and Expense, and related activities.
Lead and/ or manage business and risk teams to identify process improvements, develop effective controls, managed defects and implement sustainable, well-managed processes
Keep abreast of financial industry laws and regulations and provide expertise in consulting with a diverse group of business leaders
Basic qualifications:
Bachelor’s degree or military experience
At least 5 years of experience in process management, improvement, or design
At least 5 years of experience in project management
At least 5 years of experience in risk management (compliance, legal, audit, business risk office, credit risk management, or finance)
Preferred qualifications:
2+ years of people management experience
2+ years developing a process engineering practice for finance
Process excellence certifications (lean, business process management, six sigma green belt or black belt)
Experience in process design relative to large, complex projects that cut across organizational boundaries and include both technology and business aspects
Strong analytical, critical thinking, and problem solving skills
Experience defining, measuring, and improving Financial processes, especially those supporting accounting, capital markets and other financial functions
Ability to work independently; flexible to change in a fast paced environment that requires the balancing of competing priorities
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).