ABOUT US
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.
HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 650 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
Position Summary
Join one of the top acquiring insurance brokerages as we expand our marketing automation team. Reporting to the Manager, Marketing Automation, the Senior Specialist, Marketing Automation will collaborate with our digital, analytics, brand, & field teams, and serve as a principal digital communications expert - empowering the marketing team to further its mission to drive leads and sales of insurance, benefits and retirement products and services. We are seeking individuals who can implement engaging & conversion-focused B2B & B2C demand-generation email campaigns. In this highly-visible role, you will be responsible for day-to-day execution as well as developing & contributing to email strategy and its seamless integration with multi-channel initiatives. As a data-driven marketer, you will facilitate continuous improvement through creative experimentation plans, ongoing performance monitoring, and internal advisory to key stakeholders.
Responsibilities
Own the daily execution of one-time and automated email campaigns, including: collaboration with Brand and Field Marketing teams to develop optimized content and messaging, email template creation & editing (HTML), brand style execution, list segmentation, scheduling, deployment, measuring, testing, optimization, and reportingMeasure, monitor, and track campaign performance against benchmarks and drive corrective actions that deliver continuous improvementsCommunicate campaign results, both written and verbal, to marketing teams and stakeholders on an ongoing basisContribute to the creation of monthly, quarterly, and ad hoc reports sharing performance results and provide insights related to testing, optimization, and opportunities for future campaignsConduct ongoing A/B testing related to subject lines, email copy, layouts and CTAs that drive conversion improvements; maintain a meticulously planned and documented testing plan/schedule to continually improve performanceEnsure cross-browser/email client compatibility through testing and optimizationLead and manage ongoing email whitelisting, list cleaning and maintenance efforts to improve deliverability rates against industry benchmarksProactively identify opportunities to improve the effectiveness of email marketing programs, platform, or processes based on in-depth knowledge of campaign management and email execution toolsServe as subject matter expert on marketing cloud capabilities, automation processes, deliverability, and email marketing best practicesStay current with leading email & marketing automation best practices and regularly share learnings and guidance with the teamExecute key marketing automation strategies and special projects as assignedQualifications
2+ years of direct experience testing and deploying high-volume marketing email campaigns in an enterprise email marketing platform / ESPWorking knowledge of marketing automation platforms such as Microsoft Dynamics 365 Marketing, Act-On, Salesforce, Marketo, HubSpot, Eloqua, or similarDirect experience designing and creating emails, building email lists, developing audience segments, crafting A/B tests, configuring automation journeys, and deploying & tracking campaignsSolid knowledge of email creative design, HTML/CSS coding for email, and familiarity with responsive design best practicesExperience with managing data in a CRM system integrated with a marketing automation platform such as Microsoft Dynamics 365 – including list segmentation and list loadingStrong data evaluation and analytical skills, with the ability to extract and interpret data and draw data-oriented insights and effectively communicate results and solutions to stakeholdersSolid knowledge of cross-browser and email environments (Firefox, IE, Safari, Chrome, etc.) and familiarity with testing and optimization tools such as Litmus or Email on AcidExperience with A/B testing – including subject lines, CTAs, content – and reporting on resultsSolid knowledge of email marketing best practices, deliverability best practices and CAN-SPAM/CASLExcellent Microsoft Office skills and a strong working knowledge of Excel (able to build Pivot tables, simple dashboards, models a plus)Strong proof-reading skills and a keen eye for detailStrong project management skills and working knowledge of using project and workflow management toolsStrong presentation skills with ability to communicate in a clear & concise manner to audiences of varying levels of technical marketing automation knowledgeAbility to work independently as well as part of a team in a collaborative environmentNatural partnership-oriented attitude & positive demeanorFlexible, able to adjust to changing priorities and operate effectively in a fluid and fast-paced environmentProactive and self-motivatedComfortable managing projects and initiatives to tight deadlinesExcellent organizational and prioritization skills to manage multiple projects with successful executionJOIN OUR TEAM
Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.
The expected pay range for this position is $70,000-$80,000 and will be impacted by factors such as the successful candidate’s skills, experience, and work location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and commissions for some positions.
Department MarketingRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelor's degree (4-year degree)HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
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