At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Maintain and effectively communicate deep scientific knowledge

MSLs will be required to engage in continuous learning to maintain the highest level of technical expertise within the therapeutic area they represent. This will enable the MSL to answer deep scientific questions and be sought after by their customers based on peer-credible knowledge and expertise. As a result, the MSL will establish themself as a reliable, trusted, resource of unbiased, accurate, up-to-date, medical and scientific knowledge requested and desired by their customers. 

Excel at customer engagement and support medical/scientific information needs of scientific experts

MSLs will spend the majority of their time field based and customer facing engaging in mutually beneficial 2-way dialogues with SEs. Through the application of emotional intelligence and a deep understanding of their customers, MSLs will act as one of the primary interfaces between Lilly medical and scientific experts to deliver the best in class customer experiences. Core to the role is to answer customer questions by providing deep and advanced disease state and product information.  Additionally, MSLs connect SEs with other Lilly resources or internal business partners as appropriate and identify possible collaborative research or external collaborations. 

Strategic vision and leadership

MSLs synthesize complex data and effectively communicate meaningful clinical insights and unanswered customer questions they receive from SEs to Lilly medical and cross functional teams.  They use creative problem solving skills and utilize internal resources effectively to execute upon solutions. MSLs use a principle based decision making approach to make decisions independently or escalate them appropriately. They cultivate internal networks and collaborate effectively across functions with an active contribution to medical planning and strategy in the affiliate.

Territory ownership

MSLs will be expected to demonstrate strategic analysis, planning, and prioritization to maximize efficiency. They will implement and evaluate a strategic territory plan prioritizing core ML activity and take personal accountability for results. 

The MSL will execute the role in a compliant manner, adhering to all governing internal and external requirements, procedures, and laws, demonstrating good judgement at all times. 

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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