Description It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. Amazon Transportation Services Tech builds software solutions that work across our vendors, warehouses, and freight carriers to optimize both time & cost of getting the packages delivered. We own a large-scale mobile app on iOS and Android and our services handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. This is a rapidly growing business, and our technical journey has only just started. With rapid expansion into new geographies, innovations in supply chain, unique delivery models for products ranging from Fresh groceries to big-screen TV’s, an increasingly complex transportation network, and growing number of shipments worldwide, we see an amazing opportunity to fundamentally change the way people get the stuff they need, and make a big impact by cutting billions of dollars of transportation costs from the ecosystem. Our mission is to build the most efficient transportation system on the planet, using engineering muscle as our biggest advantage. We leverage cutting edge technologies in big data, machine learning, and optimization techniques, and operate high volume, low latency, and high availability services. We are seeking an innovative, intellectually curious, results-oriented technology leader who will drive the vision, product roadmap, and development of these systems. In this position, you will guide the efforts of multiple development teams as we build the future of transportation. Key job responsibilities - Manage multiple high-performing development teams - Manage overall software development life-cycle via your leaders - Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments - Report on status of development, quality, operations, and system performance to management - Work closely with Sr. Engineers and Team Leaders to architect and develop the best technical design and approach - Foster culture of continuous engineering improvement through mentoring, feedback, and metrics - Hire, coach, and mentor individuals; build a strong cross-functional organization - Interface with a diverse customer base to understand requirements, priorities, and processes - Propose and implement new projects or recommend system improvements. - Own all operational metrics and support - Have the obsession to drive a better customer experience through everything that we do here at Amazon - Bring innovative ideas to the table every day, in order to find better ways of accomplishing our customer objectives - Set clear, measurable quality goals for an organization in a data-driven way About the team We own all of the driver experience and driver-facing products and technologies for Amazon Middle Mile. When you see a 53' Amazon Smile trailer on the road, that driver is using the Relay app, and our products are helping him/her be safe, efficient, and on-time. Basic Qualifications - 10+ years of engineering experience - 5+ years of engineering team management experience - 10+ years of planning, designing, developing and delivering consumer software experience - Experience partnering with product or program management teams - Experience managing multiple concurrent programs, projects and development teams in an Agile environment Preferred Qualifications - Experience partnering with product and program management teams - Experience designing and developing large scale, high-traffic applications Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.