We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) The Operations Analyst is responsible for coordinating daily responsibilities involving derivative and foreign currency activities ensuring service level agreements are met or exceeded. The Analyst will work directly with both internal and external banking customers, including Relationship Managers and other business partners. Ability to analyze and complete necessary requests, core system updates, process files and resolve issues as well as meet all appropriate deadlines. The role applies extensive knowledge of the job to identify opportunities and recommend changes to existing procedures to support continuous improvement and client satisfaction. Daily responsibilities include but not limited to: + Confirming and processing daily derivative and foreign currency trades, payments / settlements + Daily review of entry processing and account reconciliations + Manage, review and prioritize requests in assigned work queues and department shared mailbox. + Ensure a high level of Sr. Operations Analysis accountability & consistency in adhering to our internal customer quality, processing, communication and turnaround + Responsible for completing department metrics reporting and projects as assigned + Detail oriented and strong organizational skills Qualifications + Ability to multi-task, prioritize and organize work based on request volume and other departmental assignments as assigned + Ability to work independently, meeting deadlines + Detailed and process oriented with a focus on integrity and accuracy of information + Requires strong verbal and written communication skills + Demonstrate strong teamwork, independent learning, detailed analysis of requests, compliance to established policies and procedure + Proficient in Microsoft Excel, Word and Outlook At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents, and empowers teams to do what’s right for the client and to do it well. As part of our team, you will **:** + **Thrive:** Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and home. + **Connect:** Work in a place where the right technology and infrastructure foster innovation, collaboration, and creativity. + **Develop:** Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training. + **Prosper:** Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits programs, retirement savings, and more. California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html) **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** IL-70 W Madison St, 9th Fl **Employment Type** Regular **Weekly Hours** 40 **Skills** Analytical Thinking, Business Banking, Business Development, Client Relationship Management, Financial Markets Analysis, Financial Modeling, Industry Research, Portfolio Analysis, Strategic Objectives At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.