Are you passionate about developing and retaining talent on a global scale? Have you been able to execute and influence across multiple organizations, leaders and geographies? At Amazon, our businesses continue to grow and expand because of our innovative technologies, extensive global retail selection, and world class operations to deliver to our customers. Driving all of our businesses are our talented employees who are strong owners, have the highest standards, and obsess over our customers.

Amazon is seeking a Sr. Organization Effectiveness (OE) Specialist to join the Org Effectiveness team supporting G&A and WWAS. This role serves as a strategic partner to both HR and the business to conduct organization diagnostics, identify opportunities for organization effectiveness (change management, org design, process optimization, leader and team effectiveness) and implement solutions that drive efficiency, effectiveness, and sustainable change. To be successful in this role, you must understand our people priorities and translate them into high impact work. You’ll help business leaders and PXT team members look around corners with recommendations based on data to help teams and leaders identify and improve organizational performance. This role will build organization effectiveness capability through the development and deployment of best practice resources and training to both HR and the business.


Key job responsibilities
Act as a direct partner to the PXT HRBP leads in evaluating the effectiveness of organizations and identify areas for improvement, and propose solutions to increase talent leverage and improve organizational quality, speed, and execution of strategies and goals.
- Accelerate organization effectiveness (OE) capability building though the development and deployment of best practice toolkits and training to both HR and the business.
- Conduct organizational analysis to uncover talent and org effectiveness insights and build talent and organizational effectiveness solutions (both scrappy and long-term).
- Develop and track OE metrics and KPIs to measure the effectiveness of organizational design initiatives and their impact on business outcomes.
- Manage the OE wiki including updates, process improvements, and metrics.
- Deliver content for business facing forums such as leadership meetings, business MBRs and other business facing communications.
- Identify opportunities for OE team process improvements and implement practical solutions.
- Drive effective teamwork, communication, and collaboration across multiple stakeholder groups.
- Build connections with the broader Amazon TM and PXT network to represent many perspectives and look for innovative ways to solve business needs, such as experimentation, or new tools/technologies (from other Amazon orgs) to consistently raise the bar and drive consistency as we scale.


A day in the life
The successful candidate will have a demonstrated track record of:
- Knowing Your Customers. Understand their priorities, what they are saying, and more importantly, what they aren’t. Deliver and drive value for them.
- Judgment. Take different perspectives and business needs, develop a solution that works, move the ball forward. Be able to support your opinions with sound reasoning grounded in the business.
- Analytical Mindset. Comfort utilizing people metrics and data to identify issues; ability to analyze data to influence changes to our operations, process or programs.
- Functional Excellence. Understands industry leading practices related to organization effectiveness and can diagnose intersection points with the talent management lifecycle.
- Solution focused. Comfort working in an environment which demands speed and quality of deliverables along with the ability to quickly identify problems and drive appropriate solutions.
- Think Big. How do we build it bigger, better, faster? What aren’t we thinking of?
- Research driven. We seek to be the most scientific HR organization in the world. We form hypotheses about the best talent management techniques and then set out to prove or disprove them with experiments and careful data collection.
- Building relationships. Partner with teams, Business Leaders, and corporate center of excellence (CoE) teams. Share best practices, partner on solutions, and move the organizations forward together.
- Communicating. Share your ideas, listen to others, follow-up, and follow-up again. Use the language of the business and avoid “consultant speak”. This role will have frequent interactions with executive business and HR leaders. Must be a clear and strong communicator both verbally and in writing.
- Bias for Action and dealing with ambiguity. Sometimes it is not clear how we are going to get there. Can you help carve a path? How fast can you do it? What are the tradeoffs? Take risks and be willing to try new things, fail fast and iterate.


About the team
World-Wide Amazon Stores (WWAS) Talent Management is a global talent organization within WW Amazon Stores Human Resources. We are talent professionals focused on designing, building, and implementing talent systems to make Amazon the premier destination of Earth’s most talented people.
Within WWAS Talent Management, we:
• Set the gold standard and model the behavior we want the business to follow.
• Choose simplicity and speed over perfection when we can’t have it all.
• Build for the future and courageously challenge the status quo.
• Actively seek out different ways of thinking/seeing – diversity makes us better.
• Solve tough business problems by anchoring our work in the talent life cycle and relentlessly focusing on elevating the employee and candidate experience.
• Leverage Science and Technology to drive our business forward…we do not, however, design solutions looking for problems.