Have you ever thought about what it takes to detect and prevent fraudulent activity in hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and emerging fraud threats?

Our mission in Buyer Risk Prevention (BRP) is to make Amazon.com the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, BRP designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.

As a Sr. Payment Risk Analytics Manager in BRP, you will be responsible for analyzing terabytes of data to identify specific instances of risk, broader risk trends and points of customer friction. You will develop scalable solutions for fraud prevention. In addition, you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.


Key job responsibilities
Perform advanced analysis to proactively generate actionable insights levering massive amounts of data, Amazon's start of the art infrastructure and tools

Independently solve ambiguous business problems and design risk strategies that are not clearly defined

Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format

Communicate complex analysis and insights to stakeholders and senior business leaders, both verbally and in writing

Strategically influence cross-functional teams in solving broad problems


A day in the life
1. Review instances of large organized fraud attacks and create comprehensive mitigation strategies
2. Collaborate with Machine Learning, Product, Program, Legal and Operations in implementation of solutions that enhance Customer shopping experience WW
3. Leverage internal tools and design dashboards to identify and report anomalous purchase behaviors
4. Lead a team of analyst and investigators dedicated to identifying problems and creating a solution framework

About the team
Our team consists of Risk Analysts, Risk Managers, Data Scientists, Business Intelligence Engineers and Applied Scientist rolling under the core Buyer Risk Prevention Machine Learning Team. We evaluate instances of organized buyer fraud attacks on Amazon platform WW across various payment methods. We collaborate closely across multiple functions in order to mitigate these attacks through various short and long term solutions.