Sr. Portfolio Administration Coordinator
Cushman & Wakefield
Job Title
Sr. Portfolio Administration CoordinatorJob Description Summary
Job Description
Review, abstract and/or perform quality control data audits of documents including updating and maintaining all lease information and data in our technology information systems, as requiredEnsure proper document management measures are followed for all leased, owned and other associated documents. Maintain file retrieval/storage, scan documents, and open/distribute mailReview client invoices in conjunction with lease requirements and collect proper supporting back-up documentation from landlords/billing authorities and confirm all calculations are correctConduct desktop audits of Year-End Reconciliations to include the ability to interpret and analyze all charges for accuracy in accordance with lease documents. Directly responsible for dispute resolution with landlord for any identified discrepanciesResponsible for ensuring the financial obligations of our Clients is accurate and that monthly rents are processed in a timely mannerOversee and manage the subtenant process including the recording and collection of monthly rent and the pass-through of invoices and year-end reconciliationsCommunicate frequently with internal and external partners. Notify client of critical dates, real estate policies and procedures, and assist with general inquiriesRequest and process certificates of insurance as required by the lease documentReview Estoppels and Subordination Non-Disturbance Agreements (SNDA’s) against the lease termsRegularly exercises good judgment and logic in responding to leased and owned property inquiries from the client and/or landlordsEnsure that productive landlord and subtenant relationships are maintained in accordance with the lease and sublease agreementsEstablish task priorities and create schedules for portfolio objectivesAble to manage multiple projects/priorities in a fast-paced environmentAssist managers with timely and accurate financial and critical date reports for client presentment, identify and record savings, identify exceptions, investigate causes of exceptions, and recommend solutionsAssist or oversee special projects as requested by the client or leadershipPartner with the manager and transition team to get new accounts established quickly and smoothlyAssist manager or oversee the creation and continuous updates to process playbooksProvide guidance and direction to other Portfolio Administration Coordinators on various tasks and projectsExperience with retail leases including percent rent a plusKEY COMPETENCIES
Detail OrientedOrganizational SkillsCustomer Service SkillsCommunication Proficiency (oral and written)Analytical SkillsTechnical ProficiencySense of UrgencyInterpersonal SkillsResearch SkillsCushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
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