JOB DESCRIPTION

Job Summary

Leads business process improvement initiatives that result in operational efficiencies and/or an increase in customer satisfaction. Assists in development of MHI's business process improvement methodology and in the implementation of a business process improvement capability.

KNOWLEDGE/SKILLS/ABILITIES

Responsible for most complex process analysis, design, and simulation. Requires highest level understanding of organization's business and industry requirements. Focus is on process analysis and re-engineering, with a deep understanding of technical problems and solutions as they relate to the current and future business environment. Drives process change by integrating new processes with existing ones and communicating these changes to impacted business teams. Uses quantitative and qualitative analysis to develop and improve internal processes across the enterprise. Recommends and facilitates process improvement efforts. Will lead re-engineering team and act as project manager in some cases. Develops training curriculum to educate leaders and staff on process improvement and problem-solving methodologies. Conducts educational sessions with staff and leaders and coaches them on process improvement projects.

JOB QUALIFICATIONS

Required Education

Bachelor's degree required in a related field (Business Administration, Healthcare, Engineering, etc.)

Required Experience

10 years of process improvement experience with demonstrable successes in application of Lean/Six-Sigma

Required License, Certification, Association

LEAN certification and/or Lean Six Sigma Black Belt

Preferred Education

Graduate Degree

Preferred Experience

4 years' experience in healthcare and/or health plan operations. 2 years of healthcare related process improvement experience with demonstrable successes in application of Lean/Six-Sigma. Project management. Process design & engineering. Medicare. Proven track record with results. Process mapping tools - Visio, MS Project. Power BI or Tableau.

Preferred License, Certification, Association

Lean Six Sigma Master Black Belt or Lean Sensei

 

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.