Home Lending Product team is seeking a hands-on Product Analyst who will dive head-first into creating innovative solutions focused on modernizing. The Product Analyst is an integral member of the Agile Product and will primarily be tasked with helping ensure the successful IT implementation of Business Strategy and Value. Daily interactions will be with both Business centric, IT centric teams and blended teams which may be across time zones. If you have proven experience launching successful software products in dynamic, consumer-facing companies, passion for improving people’s financial lives, the ability to craft and deliver creative solutions to challenging (but exciting) customer problems, then we are looking for you!

Home Lending Platform will focus in delivering enriching customer experience in US Mortgage area.   Our product manages end-to-end Home Loan lifecycle.  This product also supports the Home lending Origination platform across maintenance, hygiene, modernization, and availability. The criticality of the Home Lending Platform and its health impact our customers and their Home Lending experience.

As a Product Analyst in Home Lending, you will ensure timely delivery of product roadmap content while identifying risks, challenges, opportunities and growth strategies, business integration needs and retirement plans.

 

Job responsibilities

Product Analysts are responsible for being proactive on projects and engaging team members and key stakeholders to drive conversations and deliverables that impact the overall HL Roadmap. Partner with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap. Define and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member. Product Analyst role is accountable for timely execution of Production Validations, conducting lessons learned and Business Requirement, generating pertinent process maps/flows as applicable. Understand the environment(s) in scope and serve as a Subject Matter Resource. Collaborate with interfacing teams/ partners to evaluate dependencies, Requirements and Schedule. Understand client need and client use of the platform and dependencies to Capture and Viewers. Conduct elaboration sessions to solicit requirements not detailed in the Client Questionnaire and as needed to refine the requirements and customer ask.  Writing Epics, Stories, Testing Conditions/ scripts, validation criteria, communication plans and release planning.  Effectively identify, communicate and escalate risks, blockers, and impacts that could delay the quarter-by-quarter delivery of projects. Act as voice of the customer and drive product vision Manage existing product features and actively lead the research definition and development of new features to advance the product roadmaps.

Required qualifications, capabilities and skills

With overall 8+ years of experience, requires at least 3 years of experience in a Business Analyst, Product Manager role preferably with Agile methods, process & execution Requires experience developing business requirements, writing stories, preferably working knowledge for creating testing conditions, use cases and validation criteria Demonstrated ability to work independently, and self-directed. Collaborative and a high level of comfort and effectiveness in coordination roles; working with multiple business and technology partners to drive transparency in project deliverables. Proficient in Microsoft Office Suite. Specifically, Excel, Word, Visio and PowerPoint. Working knowledge of Technology ( i.e AWS, Microservices, Observability) Working knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA, etc.) Experience in managing agile, cross-functional teams, often through influence (i.e., not direct oversight.

Preferred qualifications, capabilities and skills

Strong understanding of a US Mortgage drivers with some understanding of broader business context Strong communication skills, both oral and written (able to effectively communicate/influence thru various levels in the organization).  Sharp analytical, problem-solving and leadership skills Experience in product management focused on technology products  AWS cloud Foundation Certificate